NEW
Font size
S
M
L
XL
WorksheetsYONO -80
Total questions: 65
Worksheet time: 33mins
Name
Class
Date
1.
Mr. X wants to open Digital SB Account. His SBI Yono app doesn’t create an account. Procedure stopped, whome he can contact for support?
a)
1800111101
b)
1800011101
c)
1800001101
d)
1800111100
2.
Who are not able to open Digital Savings Account?
a)
Resident Indian individual
b)
Above age of 18 years
c)
Holding valid Aadhaar and PAN Card
d)
NRI
3.
Mr. X is having Digital SB account. He wants to open an RD account through YONO App. what is the minimum period for an online recurring deposit?
a)
6 months
b)
12 months
c)
24months
d)
36 months
4.
Where can a customer directly contact SBI to resolve YONO related issues by mail to
a)
support.yono@sbi.co.in
b)
feedback@sbi.co.in
c)
support@sbi.co.in
d)
feedback.yono@sbi.co.in
5.
On Yono app and portal, what are the charges for RD pre-mature closure?
a)
As per applicable rules for the Term Deposits
b)
RD at 0.50% below the rate applicable
c)
RD at 0.75% below the rate applicable
d)
RD at 1.00% below the rate applicable
6.
On Yono app and portal, Penalty in case of delay in payment of installment of RD of 5 years or less shall be
a)
Rs 1.00 for every Rs 100 per month
b)
Rs 1.50 for every Rs 100 per month
c)
Rs 2.00 for every Rs 100 per month
d)
Rs 2.50 for every Rs 100 per month
7.
Mr.X having registered YONO customer wants create RD. On Yono app and portal, what is the maximum period for an online recurring deposit?
a)
36 months
b)
60 months
c)
120 months
d)
Unlimiteed
8.
Mr. X is YONO account holder want to know, where can he enquire about my loan account balance?
a)
My dream
b)
My deposits
c)
My accounts
d)
Relationship Overview
9.
On Yono app and portal, How Can I view TDS enquiry details?
a)
Service Request
b)
Relationship Overview
c)
My deposits
d)
My accounts
10.
On Yono app and portal, what is the minimum amount offered under PAPL?
a)
Rs. 25,000/-
b)
Rs. 50,000/-
c)
Rs. 100,000/-
d)
Rs. 2,00,000/-
11.
What is the interest rate for PAPL?
a)
Interest rate will be fixed at 260 basis points over 1 year MCLR
b)
Interest rate will be fixed at 360 basis points over 1 year MCLR
c)
Interest rate will be fixed at 460 basis points over 1 year MCLR
d)
Interest rate will be fixed at 560 basis points over 1 year MCLR
12.
What is the Non Cash Withdrawal limit issued in Digital Savings Bank Account?
a)
shop for upto Rs 1 Lacs
b)
shop for upto Rs 2 Lacs
c)
shop for upto Rs 3 Lacs
d)
shop for upto Rs 4 Lacs
13.
On Yono app and portal, Penalty in case of delay in payment of installment of RD of more than 5 years?
a)
Rs 1.00 for every Rs. 100 per month
b)
Rs 2.00 for every Rs. 100 per month
c)
Rs 3.00 for every Rs. 100 per month
d)
Rs 4.00 for every Rs. 100 per month
14.
On Yono app and portal, for PAPL, do I have to visit the Branch for applying the loan?
a)
Single Visit Required
b)
Two times requires for documentation and disbursement.
c)
Three times requires for application, documentation and disbursement.
d)
No visit is required, this loan is made available to you through YONO
15.
Mr. X having availed PAPL through YONO. He wants to know what is the repayment period for PAPL?
a)
6 months
b)
12 months
c)
36 months
d)
6 to 12 months
16.
Mr.X want to down load Yono App in his Andorid mobile Handset. What is the minimum mobile OS of Android devises?
a)
4
b)
5
c)
6
d)
7
17.
Mr. X is a YONO account holder wants to know what is the value of 1 Reward Point of YONO?
a)
INR 25 Paisa
b)
INR 50 Paisa
c)
INR 75 Paisa
d)
INR 100 Paisa
18.
How do I earn Reward Points in YONO?
a)
Debit Card Only
b)
Internet Banking Only
c)
Transactions on YONO app/portal Only
d)
All Multiple channels
19.
What is full form of OMP in YONO?
a)
Online Merchant Place
b)
Online Market Place
c)
Online Mderchant Point
d)
Online Market Point
20.
What is Regular Savings Account?
a)
OVD based account opening by Branch
b)
e-KYC based account opening with OTP by customer
c)
e-KYC based account opening by branch YONO portal
d)
Opening account wihtout branch intervension
21.
Which one of the following is not mandatory for customer for opening Regular Savings Account?
a)
Resident Individual, aged 18 years and above
b)
Possess an Aadhaar card, with complete address
c)
Possess a valid mobile number and email ID
d)
PAN Card
22.
Mr.X is having Digital SB Account. Which one is not the option for Cheque Book Request through YONO?
a)
Service Request
b)
Cheque Related Services
c)
Request Cheque Bokk
d)
Relationship Overview
23.
How many secondary operative accounts can be linked by the user, apart from the primary account, with the new ATM card while requesting for the same through YONO.
a)
User can link up to 1
b)
User can link up to 2
c)
User can link up to 3
d)
User can link up to 4
24.
Which of the following is not true regarding ATM Debit Card Management through YONO App and Portal?
a)
Debit Card issued to customer can be activated for performing transactions with a single click and single field to input (Card number).
b)
Customer is allowed to manage Debit Card Under ‘Manage Usage’ option, customer can ‘Enable/Disable’ Debit Card transactions.
c)
Under ‘Manage Limit’ option, customer can change the Debit Card and POS/e-Commerce limit.
d)
However, customer can not block Debit Card(s), linked to his/ her Account in Yono
25.
What is the name of PROJECT LOTUS - STAFF REWARD & RECOGNITION PROGRAMME Campaign?
a)
Rising Star
b)
Early Bird
c)
Tech Star
d)
Yono Star
26.
Which of the following statement is not correct regarding TRAIN TICKET BOOKING FEATURE integration of IRCTC to provide
end to end train ticket booking facilities to its YONO customers.
a)
Customers visiting “Train Booking” under Book and Order” section
b)
Customers can also cancel tickets and file TDR for tickets booked through YONO
c)
Customers will not be charged for convenience fee
d)
Seat Availability will be displayed upfront for top three trains for the chosen class by default in Yono
27.
Which of the following facility not applicable for IRCTC booking in YONO?
a)
Book train tickets
b)
Tatkal
c)
File TDR
d)
None of the optiones
28.
Which of the following is not a benit for SBI customer in YONO?
a)
Exclusive deals from our e-Commerce partners only for SBI Customers
b)
Bank Offers/Discounts applied only when SBI payment instruments is used
for payment.
c)
Exclusive Reward points, Cash Back (wherever applicable) etc., on using any bank or financial Payment instruments.
d)
Customized financing options offered by SBI (For e.g. Pre-Approved Personal Loans).
29.
Mr.X is YONO customer wants to close the account. How Can he close the Digital Savings Account ?
a)
It can not be closed
b)
Customer himself can close through Reference No.
c)
Any Branch can close
d)
Home branch to close
30.
Mr. X opened e-STDR in Yono portal. Now he wants to close fixed deposit. Can he close it prematurly?
a)
It can not be closed
b)
Customer himself can close
c)
Any Branch can close
d)
Home branch to close
31.
What is timing for opening/creating a fixed deposit in SBI Yono? Is there a cut off time/period?
a)
from 8:00 AM IST to 8:00 PM IST
b)
from 9:00 AM IST to 9:00 PM IST
c)
from 10:00 AM IST to 10:00 PM IST
d)
from 11:00 AM IST to 11:00 PM IST
32.
On Yono app and portal, while funding the dream, where can I check the interest rate offered by bank?
a)
Rate of interest offered on your dream on the review page
b)
Thre is no option to view rate of interest
c)
Thre is an option to view rate of interest through info.sbi in YONO
d)
Thre is an option to view rate of interest through bank.sbi in YONO
33.
On Yono app and portal, what will be pre closure penalty on closing the dream?
a)
Preclosure penalty will be similar to what is applied in the premature closure of RD
b)
Preclosure penalty will be similar to what is applied in the premature closure of TDR
c)
Preclosure penalty will be similar to what is applied in the premature closure of STDR
d)
Preclosure penalty will be similar to what is applied in the premature closure of PAPL
34.
On Yono app and portal, what is tenure applicable to Tax Saver fixed deposit?
a)
3 years to 5 years
b)
5 years to 7 years
c)
5 years to 10 years
d)
More than 10 years
35.
On Yono app and portal, what is the minimum amount for a Tax Saver fixed deposit?
a)
INR 1000 and INR 10,000 for senior citizens
b)
INR 2000 and INR 10,000 for senior citizens
c)
INR 3000 and INR 10,000 for senior citizens
d)
INR 5000 and INR 10,000 for senior citizens
36.
On Yono app and portal, what is the maximum amount for a Tax Saver fixed deposit?
a)
INR 1,00,000 lakhs in a financial year
b)
INR 1,50,000 lakhs in a financial year
c)
INR 150000 and INR 200,000 for senior citizens
d)
INR 150000 and INR 500,000 for senior citizens
37.
Which one of the following is not true in terms of TDS deducted on deposit account opened on Yono app and portal?
a)
TDS has to be deducted every time the bank pays/reinvests interest during the financial year.
b)
TDS is also deducted on interest accrued but not yet paid at the end of the financial year i.e. 31st March of the year.
c)
TDS may not be deducted on interest accrued but not yet paid at the end of the financial year i.e. 31st March of the year.
d)
If the interest is not sufficient to meet the TDS amount, then the bank will recover the balance amount from the principal of fixed deposit.
38.
What is CDIF in opening of Regular Account using OVD of YONO ?
a)
Customer Data Input Form
b)
Customer Data Input Field
c)
Customer Data Impot Form
d)
Customer Data Import Field
39.
Which of the followng is not correct in terms of revised Regular Account using OVD of YONO?
a)
The handwritten account opening form CDIF is required to be obtained
b)
Data will be filled in directly on YONO customer service portal
c)
The customer will review the data in the CDIF and sign it
d)
OVD to be verified by an official against respective originals, and needs to be self - attested by customer
40.
Which of the following document is not required to send DAC for Regular Account of YONO?
a)
The physical copies of the OVD documents duly attested
b)
Pre Printed Terms and Conditions Letter
c)
The handwritten account opening form of customer
d)
CDIF physical printout
41.
Which one of the product is not available in PAPL platform?
a)
Xpress Credit
b)
Instant Personal Loan
c)
Insta top up loan
d)
Pension Loan
42.
Which of the following is not the feature of Chatbot in YONO?
a)
It is A.I (Artificial Intelligence) powered Digital Virtual Assistant.
b)
Chatbot uses NLP (Natural Language Processing) capabilities to understand human text and respond.
c)
It is envisioned to be a virtual customer support engine.
d)
It is implemented for understanding human voice and respond.
43.
What is the new nomenclature of OMP in YONO mobile application?
a)
Online Market Place
b)
Shop and Order
c)
Book and Order
d)
Shop
44.
Which of the following is not the feature of Goal Based My Dream in YONO?
a)
This is a facility for creating a basket of savings by the customer for a certain goal.
b)
Customer will be allowed to set more than one Goal also. Initially, allow the user to open an online e-RD account.
c)
Customer can create fixed deposits or mutual fund or equity investments in d-mat to a dream now.
d)
Customer can name the dream and upload an image of his dream.
45.
In view of the encouraging response in digital products, Xpress credit is brought under the umbrella of PAPL upto the limit of ?
a)
Rs.500000/-
b)
Rs.300000/-
c)
Rs.250000/-
d)
Rs.200000/-
46.
Who can't able to access YONO?
a)
New customer who opens SB Account in Branch.
b)
Existing Customer by using their internet banking credentials.
c)
Existing customer using ATM card details.
d)
New customer who opened Insta or Digital or Regular Account.
47.
Which of the following is not true regarding infrastructure compatibility for a customer to download YONO?
a)
Operating system requirement for Android devices (mobile/tablet) – Android version 5.0 and above.
b)
Operating system requirement for Apple devices (mobile/ipad) – iOS 8.0 and above.
c)
Internet Connection: Cellular (3G/4G) or Wireless (1Mbps and above).
d)
Windows 10
48.
In view of the encouraging response in digital products, Pension Loan is brought under the umbrella of PAPL upto the limit of ?
a)
Rs.500000/-
b)
Rs.300000/-
c)
Rs.250000/-
d)
Rs.200000/-
49.
In view of the encouraging response in digital products, Insta Top Up Loan is brought under the umbrella of PAPL upto the limit of ?
a)
Rs.500000/-
b)
Rs.300000/-
c)
Rs.250000/-
d)
Rs.200000/-
50.
Rate of Interest for Pre-Approved Xpress Credit Loan in YONO?
a)
340 BP above 2 year MCLR
b)
560 BP above 2 year MCLR
c)
335 BP above 2 year MCLR
d)
Rate is basing on TU CIBIL Score
51.
Rate of Interest for Pre-Approved Pension Loan in YONO?
a)
340 BP above 2 year MCLR
b)
560 BP above 2 year MCLR
c)
335 BP above 2 year MCLR
d)
Rate is depends upon TU CIBIL Score
52.
Whis one of the following is not true about the Digital Account Openeing Process?
a)
AOF fields reduced from 58 to 37
b)
30 mandatory fields to be entered by maker.
c)
7 mandatory fields are auto populated by CBS
d)
No signature or physical KYC is required.
53.
Which of the following is not true regarding conversion of Insta to Digital Account in YONO?
a)
Customer is prompted through notification link on the home page.
b)
After clicking the link customer will get a reference number.
c)
On validation of reference no. existing CIF & Account will be be updated with new number.
d)
On validation of reference no. CIF & Account Product Codes will be updated.
54.
Which of the following is not the eligibility criteria for PAXC in YONO?
a)
Age between 18 to 56 years
b)
Existing Accounts under CIF should not be SMA-2 and above.
c)
Day Past Due should be less than 60 days from the last 12 months.
d)
At least one credit on every month from last 12 months in the primary account.
55.
Which of the following is not the eligibility criteria for PAPNL in YONO?
a)
Age should be less than 66 years
b)
Existing Accounts under CIF should not be SMA-2 and above.
c)
There should not be an existing pension loan under the CIF.
d)
At least one credit on every month from last 6 months in the primary account.
56.
Which of the following is not true regarding penal interest on irregularity in PAPL?
a)
Applicable if the irregularity exceeds EMI
b)
Penalty is applicable if part of the EMI remains overdue.
c)
2% over and above the applicable interest will be charged.
d)
Penalty charges on the overdue amout for the period of default.
57.
What is the prepayment penalty charged for PAPL in YONO?
a)
No prepayment penalty applicable
b)
2% on the amount prepaid.
c)
2% on the outstanding in PAPL
d)
2% on 50% of prepaid amount
58.
What is the validity period of PAPL offer to a pre-selected custmer?
a)
There is no validity applicable to the pre-selected customer.
b)
Till the end of Calendar Year in which loan is offered.
c)
Till the end of Calendar Quarter in which loan is offered.
d)
Till the end of Calendar Month in which loan is offered.
59.
The list of pre-selected eligible customer of PAPL/PAXC/PAPNL/PAITPL by analytic engine on what periodicity?
a)
Monthly
b)
Quarterly
c)
Half Yearly
d)
Yearly
60.
In case a customer is eligible more than one product out of PAPL/PAXC/PAPNL/PAITPL, what will be the eligibility of the pre-selected customer?
a)
Highest eligibility amount among all.
b)
Lowest eligibility amount among all.
c)
Lowest interest rate product among all.
d)
Highest interest rate product among all.
61.
What are the documents required to be obtained for Pre Approved Xpress Credit disbursemtn in YONO?
a)
Documents applicable to normal Xpress Credit Loan.
b)
Single Document of Pre Printed T&C with Bar Coded Letter.
c)
No physical documents required to be submitted by the customer.
d)
All options are correct.
62.
In case a customer having no score in CIBIL, what will be the interest rate for PAXC in PAPL platform?
a)
RSM score shall substitute TU CBIL score for interest aplicability.
b)
Lowest rate in PAXC will be applicable
c)
Highest rate in PAXC will be applicable
d)
No loan will be sanctioned
63.
How many PAPNL is allowed to avail by a pensioner in YONO?
a)
Only one
b)
Maximum two allowed
c)
Maximum two allowed. One loan through YONO and the other through Branch platform
d)
None
64.
Which of the following is true regarding YONO account opening using OVD?
a)
Religion option is mandatory
b)
Customer can chose option 'do not want to declare'
c)
No input field of customer Religion is available in the workflow
d)
All are options are correct
65.
Which of the following is not true regarding YONO account opening using OVD?
a)
T&C Letter with Pre-Printed Bar Code number to be required to enter in the system.
b)
Maker review screens have been removed.
c)
Photo upload option is available with or without web cam.
d)
Branch is no more required to enter the bar code number in the system as T&C Letter is generated by the system.
Reset
