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PSM Unit 1: Utility

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

To provide utility, a product must

a)

be innovative

b)

be eonomical

c)

look appealing

d)

provide satisfaction

2.

A fixed value in a mathematical formula and the speed of light in science are examples of

a)

constants

b)

layaway

c)

utility

d)

the marketing concept

3.

Individual customers view products through

a)

corporate filters

b)

personal lenses

c)

constant lenses

d)

general viewpoints

4.

A product that provides utility for one business may provide none for another business because utility is completely

a)

constant

b)

irrelevant

c)

relative

d)

unchanging

5.

To discover a product's level of utility, businesses measure the consumer's

a)

perspective

b)

satisfaction

c)

attitude

d)

desire

6.

Changing a good's form involves whichof the following:

a)

Getting the good to the retailer

b)

Adding a new feature to the good

c)

Making sure the good is availabe early

d)

Providing an easy way to buy the good

7.

Task utility is about making changes to the characteristics of a

a)

job

b)

project

c)

service

d)

good

8.

Kara orders a dress for her school dance on Saturday. If the dress doesn't arrive until the next Monday it has no _______ utility.

a)

time

b)

form

c)

possession

d)

place

9.

Where a product is available for purchase is referred to as

a)

the right location

b)

the setting

c)

place utility

d)

Where product display

10.

In possession utiity, a consumer finds a product helpful after doing what?

a)

Using the product

b)

Upgrading the product

c)

Buying the product

d)

Selling the product

11.

The marketing concept is all about the

a)

marketer

b)

wholesaler

c)

customer

d)

retailer

12.

Marcus wants to buy a laptop but he can’t afford one right away. So, an electronics store holds it for him until he’s able to pay the outstanding balance. This payment process is known as:

a)

Credit

b)

Form Utility

c)

Possession Utility

d)

Layaway