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Eng4Air U3 Exercise 1

Total questions: 13

Worksheet time: 7mins

Name
Class
Date
1.

Our airline has received a lot of.............from passengers about long delay flights from Supporo.

a)

apologies

b)

complaints

c)

complements

2.

Dining with full.........in the first class lounge is so impressive.

a)

waiter service

b)

assistance

c)

delight

3.

I saw a lot of celebrities when I was in the..........at Heathrow Airport.

a)

connecting passengers

b)

passenger lounge

c)

boarding gate

4.

It is illigal to use the fire alarm except in case of......

a)

fire

b)

emergency

c)

immediately

5.

Before boarding, Sarah & her friends really enjoyed shpping at the.....

a)

boarding gate

b)

passenger lounge

c)

duty free shop

6.

She was paid a/an USD1,000 .......... for her injuries basause of the carelessness of airline staff member driving the passengers bus.

a)

assistance

b)

advantage

c)

compemsation

7.

One of a number of ...........of being a flight attendant is the opportunity to travel.

a)

advantages

b)

privilages

c)

disadvantages

8.

.......A1 to B6 are for domestic flights

a)

boarding lounges

b)

borading gates

c)

passenger lounges

9.

Cherrry cries with........when she learned that she got a job she applied for.

a)

disbelief

b)

delight

c)

dismay

d)

joy

10.

WIth the.......of the boarding gate staff, Bank got her Gucci back.

a)

help

b)

assistance

c)

team

11.

Please accept our..............for the inconvenince of the change of the boarding gate.

a)

sorry

b)

appreciation

c)

apologies

12.

Please be.......to keep all your belongings with you. Unattended belongings withh be collected by airport authorities.

a)

delighted

b)

reminded

c)

informed

13.

.................................to Hatyai, please come to Gate A3 immediately!

a)

cabin crew

b)

flight attendants

c)

connecting passengers