WorksheetsRP259 Review Questions for Kabul 2018
Total questions: 11
Worksheet time: 15mins
According to the Skills Inventory, how many skills must a supervisor possess?
6
5
2
3
What skills do supervisors need to keep in balance when faced with any supervisory situations? (Choose 2 answers)
Planning Skills
Technical Skills
Judging Skills
Implementing Skills
People Skills
What are the steps of Performance Management Cycle?
Goal Setting, Implementing, Feedback, Monitoring, Reduction
Reviewing, Feedback, Discussion, Executing, Decision-Making
Goal Setting, Performance Planning, Delegating, Monitoring, Feedback
Monitoring, Goal Setting, Delegating, Performance Planning, Feedback
If your boss has a tendency to focus on the details rather than the big pictures when reading reports, what MBTI type can you assume he/she probably has?
Intuition
Sensing
Judging
Thinking
If your staff has a habit of making critical comments on events and things before giving compliments, what MBTI type could you assume he/she probably has?
Judging
Thinking
Perceiving
Delegating
Dan's report is due on September 10th COB. It is now September 11th but Dan has neither submitted the report, nor does he mention any reasons why he could not finish the report in time. What level of customer service is this?
0
1
2
3
Out of the following options, what is the best acceptable U.S government practice that Dan should take to meet the minimum expectation of his performance in submitting the report?
On September 11, apologize, explain the reason why he could not submit the report on time, discuss for a new deadline then follow through with the new commitment
On September 11, just submit the report at 9.30 A.M in the morning because only one or two hour lateness should not make a difference
On September 10 as soon as Dan realizes that he is overwhelmed by other assignments, approach his boss to ask for advice or negotiate for a new deadline
Dan should be assertive in rejecting the assignment and ask his boss to assign the report to other colleagues
According to Situational Leadership, a promising young employee in HR has come to you for help. Her organizational knowledge is limited and it seems like her lack of skills in this area is discouraging her. What Development Level is this employee at?
D1
D2
D3
D4
Tom is a new employee in the IT section. Tom's boss assigns a new project for him to manage an offsite team building event for the whole team. What leadership style is Tom's boss using?
S1
S2
S3
S4
What is the right elements that represent the 55-38-7 formula for capturing the whole message?
Word-Verbal-Nonverbal
Verbal-Nonverbal-Word
Word-Nonverbal-Verbal
Nonverbal-Verbal-Word
In the DESC Script for effective feedback, what is the element that good supervisors usually leave out, but great supervisors remember to reinforce?
Express the impact
Describe the event with facts
Specify what needs to happen
Consequence of practicing and not practicing the request
