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Digital Etiquette

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.
When should I use the BCC field?
a)
So I can send copies to my boss without my coworkers knowing
b)
To keep my email looking uncluttered.
c)
To respect my contact’s privacy.
d)
So I can send copies to anyone I want.
2.
How should I NOT respond to a rude or insulting email?
a)
Wait until I cool off so I can create a measured response.
b)
Respond immediately and set things straight.
c)
Report the sender to their internet service provider.
3.
My tone is easily recognizable in an email.
a)
TRUE
b)
FALSE
4.
When forwarding emails, I should:
a)
Remove previous signature files.
b)
Remove everything not necessary to the ongoing conversation
c)
Spellcheck the previous sender’s email.
5.
What’s the most important thing I should include with every email?
a)
A specific, well thought out Subject: field.
b)
A professional greeting & proper closing including my name
c)
Correctly structured sentences, proper grammar & punctuation
d)
All of the answers are correct
6.
How quickly should I respond to an email?
a)
As soon as I can; no longer than 24 hours.
b)
When I get around to it.
c)
I don’t have to reply.
7.
I should proofread my email before I hit “send.”
a)
TRUE
b)
FALSE
8.
How many topics should be addressed in an email?
a)
Preferably 1
b)
at least 10
c)
5
d)
it should be a manifesto
9.
When writing emails, it is okay to use “texting” acronyms and abbreviations in a formal email.
a)
TRUE
b)
FALSE
10.
What is an attachment?
a)
when you insert a picture in to an email.
b)
a way to respond to an email.
c)
a computer file that gets sent with the email message.
d)
the email of the person you are sending to.
11.
What does the "E" stand for in E-mail
a)
Energetic
b)
Electrical
c)
Enormouss
d)
Electronic
12.
What is the "AUTOMATIC" closing at the end of an email that should show our "brief" contact information that you do not need to type in.
a)
Closing
b)
Name
c)
Signature
d)
Salutation
13.
What does CC stand for in an email?
a)
To
b)
Closed Caption
c)
Carbon Copy or Courtesy Copy
d)
Copy Carbon
14.
TRUE/FALSE: You should limit your text formatting and the use of emoticons in professional emails. 
a)
TRUE
b)
FALSE
15.
Why shouldn’t I type my emails in all caps?
a)
You give the perception that you are mad or YELLING!
b)
It is a strain on the eyes and is difficult to read.
c)
Both are correct.
16.
What does BCC stand for when sending an email?
a)
Blind Copy of a Copy
b)
Blind Copy Carbon
c)
Blind Carbon Copy or Blind Courtesy Copy
d)
Bulk Copy of a Copy
17.
Which is something you should do when creating a "Subject" for an email?
a)
Leave it blank.
b)
Just say "Hi" or "Hey"
c)
Be brief and concise
d)
Explain as much info in the subject as you can.
18.
What box would you type your subject in?
a)
A
b)
B
c)
C
d)
D
19.
What box would you type your message in?
a)
A
b)
B
c)
C
d)
D
20.
What box would you use to send your message?
a)
E
b)
B
c)
C
d)
D
21.

What is digital etiquette?

a)

Making the most of your time online

b)

Learning new technological skills

c)

Being thoughtful and clear online

22.

When should you use etiquette?

a)

When you are interacting with other people.

b)

Just whenever you feel like it

23.

You should put your cell phone away in which of these situations?

a)

In a theater watching a movie

b)

When you are hanging out at home

c)

When someone is speaking to or with you

d)

When you want to text someone a grumpy insult

24.

When texting, posting or writing email, using ALL CAPS means

a)

Whatever you're writing is very important.

b)

You are shouting rudely.

c)

You are not a very good keyboarder.

25.

Which three of these is good practice when writing email

a)

Be concise

b)

Abbreviate and scatter emojis everywhere

c)

Use best grammar and punctuation

d)

Include a subject line

26.

There are people, called trolls, whose intention online is to

a)

Promote poor hygiene

b)

Start arguments and create negative atmospheres

27.

In order not to be caught ,online trolls

a)

Hide their identity

b)

Use lots of happy emoticons

c)

Post pictures of kitties and puppies on their profile

28.

When posting on social media, feel free to "flame" (say mean or inflammatory things). It's mostly for your friends to read anyhow.

a)

Sure, it's good to get your anger out there.

b)

No, information online travels beyond the site where it is originally posted and can cause you trouble.

c)

Hey, it's my right to say whatever I want!

29.

When you post a photo online, you should consider which two things

a)

How others in the photo will fell about having their photo go public

b)

Whether or not it's a good-hair day

c)

How you are presenting yourself to others, both now and in the future

30.

Future colleges and employers can, and probably will, look at your digital history.

a)

Yes, so remember to present yourself in a positive way.

b)

Who cares? Why should they care if I've exhibited very poor judgement in the past.

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