WorksheetsManagement session 3
Total questions: 10
Worksheet time: 5mins
Classical approach assumed that people are rationale. Who are the scholars whose well known in this approach?
Frederick Taylor; Henry Fayol; Max Weber
Follet; Mintzberg; Hertzberg
Maslow; Elton Mayo; Avolio
Follet; Hertzberg; Weber
Science of reducing a job or task to its basic physical motions is known as?
Improving Study
Motion Study
Time Study
Scientific Study
Henri Fayol's administrative rules of management are:
Synergy; team work; vision; mission
Team work; Cohesion; Planning; Command
Synergy; Command; Leading; COntrol
Foresight; Organization; Command; Coordination; Control
Characteristics of bureaucratic organizations are:
Formal rules; authority; Agile
Clear division of labor; Clear hierarchy of authority; Formal rules and procedures; Impersonality; Careers based on merit
Chain of command; Span of Control; authority
Agile; Clear division of labor; Chain of Command
Mary Parker Follet is one of scholar from behavioural management approaches who believe that:
Organizations led workers to perform
Organizations are "hub" leader and follower
Organizations are cooperating “communities” of managers and workers
Organizations are synchronize manager needs and people needs
Factors that accounted for increased productivity of Hawthorne studies is...
Group atmoshphere
Individual differences
Individual personality
Team work
Maslow's theory of human needs has need level of people as follows:
Existence; relatedness; intrinsic need
External needs; relatedness; growth
Internal; external; relatedness; growth
Physiological; Safety; Social; Esteem; Self-actualization
McGregor’s Theory X assumes that workers:
Dislike work; Lack ambition
High Ambition; High motivation
High efficacy; Low Esteem
Humble; Decisive
Contingency thinking assumed that...
Continual search for new ways to improve quality
Quality and competitive advantage are linked
No “one best way” to manage
Collection of interrelated parts that function together to achieve a common purpose
Organizations that are able to continually learn and adapt to new circumstances is...
Bureaucratic organization
Lean organization
Learning organization
Adaptive organization
