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Business Management 1st 6 Weeks Test Review

Total questions: 40

Worksheet time: 20mins

Name
Class
Date
1.

According to the segment, how are businesses classified?

a)

Age of company

b)

Work activities the business performs

c)

Number of employees

d)

Profit level of the business

2.

Which of the following is an example of a producer?

a)

Landscape company

b)

Cotton mill

c)

Juice factory

d)

Mine

3.

Which of the following is NOT an example of a processor?

a)

Cotton mill

b)

Automobile factory

c)

Oil refinery

d)

Textile mill

4.

Which of the following is an example of a service firm?

a)

Juice factory

b)

Mine

c)

Landscape company

d)

Cotton mill

5.

Intrinsic motivation occurs internally and includes enjoyment and accomplishment.

a)

True

b)

False

6.

Which of the following is NOT a component of the marketing mix?

a)

Product

b)

Perception

c)

Promotion

d)

Price

7.

Which of the following is NOT a level of Maslow’s hierarchy of needs?

a)

Self-actualization

b)

Safety

c)

Self-esteem

d)

Personal interest

8.

Which of the following is NOT a function of management?

a)

Analyzing

b)

Organizing

c)

Directing

d)

Planning

9.

Materials derived from natural resources:

a)

Manufacturers

b)

Producers

c)

Raw goods

d)

Processors

10.

Items of value owned by a business:

a)

Assets

b)

Liabilities

c)

Balance sheet

d)

Accounting equation

11.

What is the process of finding and hiring the best candidates for any given open position?

a)

Recruiting

b)

Soliciting

c)

Strategy

12.

When companies ponder which positions they need to fill, what is this called?

a)

Evaluation

b)

Needs assessment

c)

Big picture thinking

13.

A job description includes which of the following?

a)

Name of position

b)

Scope of the role

c)

The main tasks of the position

d)

All of the above

14.

Which of these constitutes a valid reason not to hire someone?

a)

Age

b)

Gender

c)

Race

d)

None of the above

15.

Which law prohibits employment discrimination based on race?

a)

Rehabilitation Act

b)

Civil Rights Act

c)

Americans with Disabilities Act

16.

Which is one place you're likely to find job candidates?

a)

Career fair

b)

Colleges

c)

Online

d)

All of the above

17.

What is the term used to describe how to make employees feel like they're an important part of an organization?

a)

Employee engagement

b)

Employee growth

c)

Employee respect

18.

Which of the following are the result of low employee engagement?

a)

High turnover

b)

Higher productivity

c)

Lower absenteeism

d)

None of the above

19.

How can companies get employees to speak freely?

a)

Ask them

b)

Empower them

c)

Acknowledge blind spots

d)

All of the above

20.

What is the most common offline way to collect employee feedback?

a)

Town hall meeting

b)

Suggestion box

c)

Employee meetings

d)

Employee surveys

21.

As never before, job seekers use websites like Glassdoor to learn what about a prospective company?

a)

SEC fillings

b)

Culture

c)

Impending Litigation

d)

All of the above

22.

You survey 67 employees, and 30 respond that their job satisfaction is high. What percentage of your employees have high job satisfaction?

a)

11%

b)

22%

c)

33%

d)

44%

23.

Workers making $8.20 per hour are demanding a 22% raise. You are willing to give them a raise of half that size. What would their new pay be? (Round to the nearest penny)

a)

$8.75

b)

$9.01

c)

$9.10

d)

$10.01

24.

You survey 125 employees and determine that 25 are extremely unhappy. As you walk the floor, you run into a random employee. What are the odds that she is extremely unhappy?

a)

1 in 10

b)

1 in 5

c)

1 in 4

d)

2 in 5

25.

Which of the following is NOT an example of an organization?

a)

An international corporation

b)

A private school

c)

A group of friends

d)

A community non-profit affiliation

26.

Which of the following is an example of an operative employee?

a)

Regional manager

b)

Head coach

c)

Chairman of the board

d)

Assembly line worker

27.

Which of the following is an example of a middle manager?

a)

Teller at a bank

b)

Director of marketing

c)

Chief executive officer

d)

Salesperson in a retail store

28.

Which of the following types of organizational structures is normally found in a smaller business with fewer employees?

a)

Informal structure

b)

Formal structure

29.

Which of the following is NOT one of the four basic organizational levels?

a)

Supervisors

b)

Middle managers

c)

Top management

d)

Lower managers

30.

__________ is the principle in which an employee should have only one supervisor to whom he or she is responsible.

a)

Chain of command

b)

Span of control

c)

Work specialization

d)

Supervision

31.

__________ is the grouping of individuals into departments.

a)

Centralization

b)

Decentralization

c)

Supervision

d)

Departmentalization

32.

Authority is shared between two supervisors in which of the following types of business structures?

a)

Matrix organization

b)

Divisional structure

c)

Employee-based structure

d)

Customer-based structure

33.

Which of the following types of business structures consists entirely of work groups and teams which perform an organization’s work?

a)

Productivity structure

b)

Divisional structure

c)

Team-based structure

d)

Employee-based structure

34.

Small businesses are responsible for what percentage of sales in the U.S.?

a)

17%

b)

27%

c)

37%

d)

47%

35.

Which of the following is NOT considered good behavior where business ethics are concerned?

a)

Truthfulness

b)

Fairness

c)

Taking into account the well-being of everyone involved

d)

Bait-and-switch advertising

36.

Which of the following is NOT a function of management?

a)

Control

b)

Plan

c)

Finance

d)

Organize

37.

Which of the following is one way business can be categorized?

a)

By width

b)

By product

c)

By salary

d)

Be demographic

38.

What kind of businesses are motivated to earn a profit?

a)

Public

b)

Government

c)

Private

d)

Nonprofit

39.

Where does marketing exist?

a)

Only in stores

b)

Wherever a product is sold to the customer

c)

On the Internet

d)

In customer's mail

40.

Which of the following describes small businesses?

a)

Are usually national or global

b)

Can be divided into many different departments

c)

Usually have less than 100 employees

d)

Usually have more than 100 employees