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Business On The Job Quiz

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

A new graduate is likely to begin with an entry-level job that _________________ .

a)

requires performing services for which the graduate is not licensed

b)

can only be performed by those with more skills and experience

c)

is unpaid for a year or as otherwise specified by a contract

d)

involves services that are not necessarily the graduate’s first choice

2.

In any service industry, putting clients first is______________________ .

a)

secondary

b)

risky

c)

overrated

d)

required

3.

In the salon, striving to help, pitching in, sharing knowledge, and being positive are all signs of being a _________________.

a)

competitive colleague

b)

boss’s pet

c)

team player

d)

good client

4.

The most reliable way to be compensated in an entry-level position is __________________.

a)

hourly salary

b)

commission

c)

cash only

d)

by month

5.

In addition to your regular compensation, your tips are ____________________ .

a)

taxable up to $400

b)

reported as income

c)

declared but not taxed

d)

not taxed at all

6.

Choosing a role model who has the qualities you would like to develop ______________________________ .

a)

may be limiting

b)

diminishes your individuality

c)

may increase competition

d)

helps improve performance

7.

A good method of estimating income and expenses is through a_______________________________ .

a)

mortgage

b)

budget

c)

tax return

d)

retirement plan

8.

Another term for upselling services is _________________ .

a)

service increases

b)

ticket upgrading

c)

service ticketing

d)

ticket upselling

9.

Once the client has decided to buy, _________________________.

a)

start making jokes

b)

sigh deeply

c)

quit selling

d)

try to sell another product

10.

Scheduling a client for a future service before he or she leaves the salon is known as ________________________ .

a)

rebooking

b)

networking

c)

marketing

d)

selling