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WorksheetsCSTN1 Midterm Review
Total questions: 200
Worksheet time: 2hrs 40mins
Name
Class
Date
1.
A DDR4 DIMM running at a speed of 2666 MHz has what PC rating?
a)
PC4-30000
b)
PC4-21300
c)
PC4-17000
d)
PC4-24000
2.
The first PCI bus has a 32-bit data path, supplied 5 V of power to an adapter card, and operated at what frequency?
a)
64 MHz
b)
16 MHz
c)
88 MHz
d)
33 MHz
3.
What component of a processor handles all logical comparisons and calculations inside the processor?
a)
ALU
b)
register
c)
bus
d)
control unit
4.
What statement about an FRU is true?
a)
all types can be easily disposed of in any trash can
b)
it's easily repaired by a support technician
c)
they are not necessary for the computer's operation
d)
a support technician should know how to replace one
5.
When testing a laptop power connector, how close should the voltage measured be to the accepted voltage of the laptop?
a)
+/- 1%
b)
The voltage should be exactly the same
c)
+/- 10%
d)
+/- 5%
6.
What does a small triangle embedded on a connector signify?
a)
the wire nearest the triangle is pin 1
b)
use caution when using the connector
c)
the connector is optional and need not be attached
d)
the pin near the triangle should be matched with a circular pin
7.
What statement best describes a RAID 5?
a)
it takes at least four disks and data is striped and mirrored
b)
it requires 3 or more drives and uses parity checking
c)
data from one drive is mirrored to another
d)
it improves performance but not fault tolerance
8.
What Intel socket recommends the use of a liquid cooling system?
a)
LGA1151
b)
LGA1750
c)
LGA2011
d)
LGA1150
9.
If a clean install is performed on a hard drive with a previous install of Windows and the drive is not re-formatted during the install, where will the files from the old installation be?
a)
system32
b)
Windows
c)
Program Files (Saved)
d)
Windows.old
10.
If using a dual or multiboot configuration, what screen appears during the boot sequence?
a)
Secure Boot OS page
b)
boot loader menu
c)
OS select BIOS screen
d)
Multi-Windows Login screen
11.
What hard drive technology is used to predict when a drive is likely to fail?
a)
N.A.N.D.
b)
S.M.A.R.T.
c)
S.S.D.
d)
E.E.P.R.O.M.
12.
What icon might you see in Device Manager that indicates a problem with a device?
a)
yellow triangle
b)
blue circle
c)
red square
d)
white oval
13.
Which type of video port provides a digital-only signal?
a)
DVI-A
b)
DVI-I
c)
VGA
d)
DVI-D
14.
If you are trying move a hard drive from a non-working computer to a working computer for the purposes of accessing the data on the drive, what must you have?
a)
the drive must be initialized before you can access it
b)
you must manually assign a drive letter
c)
you must install the drive in a drive bay
d)
you must have an Administrator password before you can access the data on the drive
15.
Programs and data that are stored on a motherboard are referred to by what term?
a)
package
b)
instruction set
c)
blob
d)
firmware
16.
What type of RAM is typically installed onto a motherboard and loses data rapidly, requiring it to be refreshed often?
a)
Flash RAM
b)
SRAM
c)
DRAM
d)
CMOS RAM
17.
The Master Boot Record (MBR) method of partitioning hard drives is limited to what maximum size of drives?
a)
2PB
b)
2TB
c)
1TB
d)
1GB
18.
What connector has 4 pins, is used for older IDE drives and some SATA drives, and can provide +5 V and +12 V power outputs?
a)
Molex connector
b)
SATA connector
c)
Berg connector
d)
PCIe connector
19.
If a computer is performing slowly due to file fragmentation, what Windows tool can be utilized to rearrange fragments?
a)
Disk cleanup
b)
defragmentation tool
c)
defraggler
d)
Computer Management
20.
The hard drive firmware, UEFI/BIOS, and the OS address the sectors on a hard drive utilizing what technology?
a)
low lvel formatting
b)
high level formatting
c)
logical sector addressing
d)
logical block addressing
21.
When a technician needs to start an image deployment, what version of Windows will be run on the target computer?
a)
Windows 8 Starter
b)
Windows XP
c)
Windows 7 Starter
d)
Windows PE
22.
When removing screws while working on a laptop, what should be done with the screws?
a)
They should be stored or labeled
b)
They should be let inside the case of the laptop
c)
They should be painted to indicate where they go
d)
They should be disposed of
23.
Where do today's computers store almost all motherboard configuration data?
a)
CMOS RAM
b)
BIOS ROM
c)
Solid State Drive
d)
DIMM RAM
24.
If the startup BIOS can't find a device to use to load the operating system, what error message is likely to appear?
a)
Blue screen of death
b)
Fixed disk error
c)
Error loading Windows
d)
Error in ntoskernal
25.
For some brand-name computers, the hard drive contains a partition that can be used to reinstall Windows. What is the name for this partition?
a)
restore partition
b)
reinstall partition
c)
recovery partition
d)
rebuild partition
26.
What diagnostic software is used by several manufacturers, and can run tests on keyboards, video, speakers, touchpad, optical drives, wireless LANs, motherboard, processor, ports, hard drive, and memory?
a)
PC-Doctor
b)
WinScan
c)
PC-Fixit
d)
DiagNow
27.
What is the general name of the processor feature that AMD calls HyperTransport?
a)
virtrualization support
b)
integrated graphics
c)
multithreading
d)
multicore processing
28.
Which statement is NOT a good practice when working inside a computer case?
a)
remove loose jewelry
b)
don't touch the nside of a computer that is turned on
c)
be sure to hold expansion cards by the edge connectors
29.
Which statement is true regarding DIMM technologies?
a)
DDR3 is backward compatable with DDR2
b)
The S in SDRAM stands for static
c)
SDRAM runs synchroized with the system clock
d)
DDR2 uses 184 pins
30.
What is a snapshot of the system settings and configuration called?
a)
restore unit
b)
restore point
c)
rollback point
d)
bollback unit
31.
Which of the following represents a method for accessing the BIOS setup program?
a)
BOOT Windows and go to the Control Pannel
b)
press a key or combination of keys during the BIOS POST
c)
met a motherboard juper and start the computer
d)
boot the BIOS setup floppy disk
32.
What is the most used rail on a power supply?
a)
+12V
b)
-12V
c)
-5V
d)
+3.3V
33.
What do you call a connector on a motherboard that consists of pins that stick up from the board?
a)
jumper
b)
header
c)
pin array
d)
socker
34.
During the Windows 8.1 installation, what option must be selected in order to perform a clean install?
a)
Upgrade to Windows 8.1
b)
Custom: Install Windows Only (advanced)
c)
Clean Install (advanced)
d)
Fresh Install (advanced)
35.
If a user on a laptop complains that they are unable to sign into Windows even though they are certain they are entering the correct password, what should you have them do?
a)
check the NumLock indicator on the laptop
b)
perform a reboot
c)
Replace the laptop keyboard
d)
bring the laptop to an authorized repair shop
36.
Which statement regarding the selection of a hard drive is accurate?
a)
magnetic drivers have larger capacity for the money than solid state drivers
b)
PATA drives are backwares compatible with SATA drives
c)
USB drives are a good choice for fast internal drives
37.
What type of OS should you install for best performance when you have enough RAM?
a)
32 bit
b)
64 bit
c)
16 bit
d)
8 bit
38.
Where should a user disable virus protection settings that might prevent the boot area of the hard drive from being altered?
a)
Device Manager
b)
BIOS setup
c)
Computer
d)
Control Pannel
39.
When handling motherboards, cards, or drives, which statement is NOT accurate?
a)
You should not touch any soldered components on a card
b)
You should not hold expansion cards by the edges
c)
You should not touch edge connectors
d)
You should not touch chips on the deivce
40.
The SATA/600 standard is also known by what other name?
a)
SATAIII
b)
SATAII
c)
SATA revision 4
d)
SATAI
41.
Which rotation speed is not a typical spindle rotation speed for magnetic hard drives?
a)
10000
b)
7200
c)
5400
d)
3100
42.
What technology in a DIMM informs the BIOS of the module's size, speed, voltage, and data path width?
a)
Buffers
b)
SPD
c)
DDR
d)
ECC
43.
Which statement regarding the Firewire standard is accurate?
a)
FireWire devices are hot-swappable
b)
FireWire 800 uses a 4-pin connector
c)
data is transferred on a parallel bus
d)
1349b allows up to 16 daisy-chained devices
44.
What was the 64-bit Front Side Bus replaced with in the X58 (Nehalem) chipset?
a)
PCIe
b)
QPI
c)
ICH
d)
FSB
45.
A DDR4 DIMM with a PC rating of PC4-17000 is running at what speed?
a)
2133 MHz
b)
2000 MHz
c)
3000 MHz
d)
1800 MHz
46.
What command can be used to launch the System Information window?
a)
msconfig.exe
b)
info32.exe
c)
msinfo32.exe
d)
sysinfo.exe
47.
When is it okay to touch the inside of a computer that is turned on?
a)
When using a multimeter to measure voltage output
b)
When reassembling the computer
c)
When a qualified electrician is present
d)
When disassembling the computer
48.
DIMMs used in servers can provide additional reliability if they use what specific technology?
a)
PC3
b)
ECC
c)
dual ranked
d)
EDO
49.
What term describes one or more characters following the last period in a filename, such as .exe, .txt, or .avi?
a)
file version
b)
file type
c)
file extension
d)
filename
50.
What process writes sector markings to a hard drive?
a)
low-level formatting
b)
sector provisioning
c)
partitioning
d)
high-level formatting
51.
What acronym is another name for static electricity, which can damage chips and destroy motherboards?
a)
EMI
b)
LCD
c)
CRT
d)
ESD
52.
What does a single beep or no beep imply during the startup of a computer?
a)
all POST tests passed
b)
a video problem
c)
a keyboard controller problem
d)
a memory error
53.
What term is used to describe the unused space at the end of the last cluster?
a)
zero
b)
null
c)
void
d)
slack
54.
What is a possible remedy if your system hangs at odd times or during the boot?
a)
remove the TPM chip
b)
flash the BIOS
c)
format the hard disk
d)
install new CMOS RAM
55.
Which type of RAID volume is used for fault tolerance and only requires two drives?
a)
RAID5
b)
RAID0
c)
RAID10
d)
RAID1
56.
What is the most common pointing device on laptops?
a)
a trackball
b)
a touch screen
c)
a mouse
d)
a touch pad
57.
Which Windows utility program lists errors and issues that need attention?
a)
Control Panel
b)
Action Center
c)
Network and Sharing Center
d)
System Information Windows
58.
What is an auto-switching AC adapter?
a)
an adapter that can switch between line power and battery power
b)
an adapter that can switch between AC or DC
c)
an adapter that can use 110V or 220V AC power
d)
an adapter that switches between two PCs
59.
A missing standoff could create what potential problem?
a)
the computer boots, but can't connect to the network
b)
you see lines on the video monitor
c)
data is deleted from the hard drive
d)
a short on the motherboard
60.
A SuperSpeed USB port is capable of attaining what maximum data transfer speed?
a)
1.5 Gbps
b)
5 Gbps
c)
6 Gbps
d)
1.2 Gbps
61.
The power saving state that saves all work to the hard drive and powers down the system is known by what term?
a)
suspend mode
b)
save mode
c)
sleep mode
d)
hibernation
62.
Why might you want to use a RAID 0 disk configuration?
a)
to prevent data loss in case of a drive failure
b)
because RAID 0 provides an automatic disk backup
c)
to improve overall disk performance
d)
RAID 0 drives are less expensive than other RAID drives
63.
On a magnetic drive, what is the most common sector size?
a)
16 KB
b)
512 KB
c)
4 KB
d)
512 bytes
64.
What term refers to horizontally torn images on a screen, which occur when the video feed from the video controller gets out of sync with the refresh rate of the monitor?
a)
burn-in
b)
artifacts
c)
rips
d)
left-ins
65.
What command creates a subdirectory under a directory?
a)
RD
b)
MD
c)
CD
d)
AD
66.
What is the name for a partition that has been formatted and assigned a drive letter?
a)
root
b)
volume
c)
container
d)
partition
67.
A DAT72 tape is also known by what term?
a)
DDS-4
b)
DDS-5
c)
DDS-3
d)
DDS-2
68.
Which component may be considered a field replaceable unit (FRU)?
a)
LCD screen
b)
power supply
c)
hard drive
d)
All of the above
69.
What part of the Windows display shows information about open programs and provides quick access to others?
a)
taskbar
b)
notification area
c)
Aero Snap
d)
properties
70.
In order to enable the Windows 7 Aero user interface, how much video memory must be available to the video controller?
a)
256 MB
b)
1 GB
c)
64 MB
d)
128 MB
71.
What type of port transmits both digital audio and digital video with a single connector?
a)
HDMI
b)
DVI
c)
VGA
d)
S-Video
72.
If a storage pool is configured as if it has more virtual storage than the physical drives actually offer, what feature is being used?
a)
explicit zeroing
b)
implicit zeroing
c)
thick provisioning
d)
thin provisioning
73.
If a ground strap is unavailable, what should be done to dissipate any ESD before working on a laptop?
a)
Touch a non-painted metallic surface on the laptop
b)
Wash your hands
c)
Move around prior to touching the device
d)
Touch any part of the laptop
74.
What technology is used to assure that the logical block addressing on a solid state drive does not always address the same physical blocks, in order to distribute write operations?
a)
bit shifting
b)
data migration
c)
block sliding
d)
wear leveling
75.
In order to ensure drive health, what command should you use to search for and repair file system errors?
a)
Chkdsk
b)
Defrag
c)
Optimize
d)
Analyze
76.
What should you install in a server room that will save space by allowing you to control multiple servers with a single mouse, keyboard, and monitor?
a)
biometric device
b)
a digitizer
c)
a KVM switch
d)
a MIDI connector
77.
What type of backlighting is also called fluorescent backlighting, and was first used in laptop monitors?
a)
liquid crystal display
b)
CCFL
c)
plasma monitor
d)
LED
78.
What component of UEFI helps to prevent malware from hijacking a system during or before the operating system load?
a)
Bootlocker
b)
UEFI Defender
c)
Execute Disable Bit
d)
Secure Boot
79.
What type of socket ensures that even force is applied to the processor when it is being installed in the socket?
a)
AM3
b)
LGA
c)
ZIF
d)
FM2
80.
When installing a new device, which statement is accurate?
a)
64-bit drivers can be installed in a 32-bit OS
b)
32-bit drivers can be installed in a 64-bit OS
c)
a mouse may not require an additional device driver installation
d)
Vista drivers never work with Windows 7
81.
A micro-ATX motherboard will fit into a case that follows what minimum standard?
a)
ATX 1.5
b)
ATX 2.1
c)
ATX 2.0
d)
ATX 1.0
82.
What Intel processor technology interconnects the processor, chipset, and wireless network adapter as a unit, improving laptop performance?
a)
Celeron
b)
Centrino
c)
Core i5
d)
Pentium
83.
What is the name for the 3D user interface provided by Windows 7 and Vista?
a)
Glass
b)
Shield
c)
Aero
d)
Air
84.
In a cellular network, each cell is controlled by a tower. What are these towers called?
a)
cell controllers
b)
base controllers
c)
base stations
d)
cell hubs
85.
What unit is used to measure the frequency of memory, FSB, and the processor?
a)
bps
b)
MIPS
c)
mph
d)
Hz
86.
What type of processor memory is located on the processor chip (processor die)?
a)
Level 3 cache
b)
Level 2 cache
c)
Level 0 cache
d)
Level 1 cache
87.
What should you do if you want to be able locate your laptop in the event of loss or theft and give it a command through the Internet to lock it or delete data?
a)
install a high-power WiFi card
b)
enable the GPS module in the BIOS
c)
set a BIOS No Access password
d)
subscribe to LoJack for Laptops
88.
After installation, how many days do you have to activate Windows 7?
a)
60
b)
30
c)
7
d)
45
89.
When populating a motherboard with DIMM modules, what configuration option will not work?
a)
mixing memory speeds
b)
mixing unbuffered with registered
c)
leaving a slot unpopulated
d)
using two different manufacturer's memory
90.
What has occurred if you see the message "Chassis Intruded! System has halted." the next time you start your computer?
a)
the case has been opened
b)
the disk has failed
c)
Windows has not been activated
d)
the keyboard has been unplugged
91.
What type of connector is not typically found on the front panel header?
a)
Power SW
b)
SATA controller
c)
Power LED+
d)
HDD LED
92.
What part of the path to a file indicates how the file is organized or formatted?
a)
file extension
b)
root directory
c)
subdirectory
d)
filename
93.
What is another name for a file allocation unit?
a)
segment
b)
sector
c)
cluster
d)
fragment
94.
What is the fourth partition on a hard drive called?
a)
volume
b)
extended partition
c)
master boot record
d)
primary partition
95.
What happens when a flash memory card is installed in a slot and it is recognized by Windows?
a)
the files are copied from the device to your Documents folder
b)
a window appears prompting you to initialize the device
c)
Windows automatically partitions and formats the device
d)
a drive letter is assigned to the device and you can see it in Explorer
96.
What type of network does not have centralized control, such as one in a small office or home office?
a)
hub network
b)
client server network
c)
star topology
d)
peer-to-peer (P2P)
97.
If you are adding a hard drive to a system that already has a drive with Windows installed on it, what should you do?
a)
check that the new hard drive must use the same standard as the Windows drive
b)
you should boot from the Windows setup DVD to prepare the new drive
c)
use the BIOS setup screen to partition and format the new drive
d)
boot Windows and use Disk Management to prepare the new drive
98.
In Windows 7, a collection of folders can be organized into conveniently accessed shortcuts known by what term?
a)
library
b)
root directory
c)
setting
d)
directory
99.
What type of port is sometimes used by routers for management and configuration purposes?
a)
PS/2 port
b)
LPT port
c)
eSATA port
d)
DB9 port
100.
What is the transfer rate of a 64-bit module running at 1600 MHz?
a)
1600 MB/second
b)
3200 MB/second
c)
12800 MB/second
d)
6400 MB/second
101.
A disc image, as defined by the International Organization for Standardization, uses what file extension?
a)
.disc
b)
.img
c)
.cd
d)
.iso
102.
You can use what utility to convert two or more basic disks to dynamic disks?
a)
Windows Management
b)
System Management
c)
Disk Management
d)
Disk Config
103.
How often does Windows 7 / Vista automatically defragment a hard drive?
a)
once a week
b)
once a day
c)
once a month
d)
once an hour
104.
What tool can help discover and report computer errors and conflicts that occur when you first turn on a computer and before the operating system is launched?
a)
POST card
b)
CMOS firmware
c)
ROM module
d)
BIOS memory
105.
What command line utility can be used to repair the BCD on a Windows installation?
a)
dfrgl
b)
fsutil
c)
bootrec
d)
chkdsk
106.
If you wish to install a new OS without disturbing the old one so that you can boot to either OS, what type of boot setup should you create?
a)
controlled
b)
dual
c)
selective
d)
cross
107.
What component is most likely to be installed in a PC, is considered primary storage, and typically stores the operating system, as well as its applications?
a)
tape drive
b)
optical drive
c)
floppy drive
d)
hard disk drive
108.
What general-purpose tool can measure characteristics of electricity in a variety of devices?
a)
POST card
b)
cable tester
c)
multimeter
d)
loopback plug
109.
A SATA data cable has how many pins?
a)
4 pins
b)
10 pins
c)
15 pins
d)
7 pins
110.
What is the very first step that should be taken when performing work with a computer?
a)
You should power down the system and unplug it.
b)
You should ground yourself
c)
The components should be removed
d)
You should back up any important data
111.
What is a typical symptom of a CMOS battery failure?
a)
blue screen of death
b)
continuous reboots
c)
POST code beeps
d)
time and date settings lost
112.
What is the name of the interface that uses graphics as compared to a command-driven interface
a)
common user
b)
menu-based
c)
graphical user
d)
text
113.
What is the current maximum storage capacity limit of a magnetic tape?
a)
15 TB
b)
300 TB
c)
185 TB
d)
500 GB
114.
What type of bus does PCI Express use?
a)
virtual
b)
serial
c)
logical
d)
parallel
115.
What should be done after reassembling a laptop, but before installing the battery or AC adapter?
a)
Press the power button to drain any electricity in the system
b)
Remove the keyboard so that you can test proper voltage on the motherboard once the battery and/or AC adapter are reconnected.
c)
Attach ESD strap alligator clip to a different grounding source.
d)
Gently shake the laptop to ensure nothing is loose inside of the case.
116.
What AMD socket uses the Steamroller architecture, providing an integrated graphics controller in the processor?
a)
FM2+
b)
FM2
c)
AM3+
d)
FM1
117.
How many pins are used in a parallel port, also known as an LPT port?
a)
40
b)
25
c)
9
d)
15
118.
Which setting can be configured via the BIOS screen?
a)
Windows driver status
b)
set desktop background
c)
change the boot sequence
d)
screen saver timeout value
119.
Which type of memory can support quad, triple, and dual channels?
a)
DDR2
b)
DDR
c)
DDR3
d)
RIMM
120.
Which statement regarding hard drives is incorrect?
a)
the 3.5" size is typically used in desktops
b)
tracks on a hard drive are divided into sectors
c)
a solid state drive has no moving parts
d)
solid state drives are less expensive than magnetic hard drives
121.
Which of the following is NOT a solution to an overheating problem?
a)
remove the covers from empty expansion slots
b)
be sure the case is not sitting on a carpet
c)
verify that cables are not obstructing airflow
d)
remove dust from the power supply, vents, and cooler fans
122.
What GUI element is usually on the right side of the taskbar and displays open services?
a)
identification area
b)
status tray
c)
display area
d)
system tray
123.
Three long beeps during the POST sequence on an Intel BIOS are an indication of what type of issue?
a)
motherboard problem
b)
keyboard controller problem
c)
system overheat
d)
memory error
124.
The PCI Express Version 3.0 can provide up to what amount of throughput with 16 lanes for data?
a)
32 GB/sec
b)
8 GB/sec
c)
64 GB/sec
d)
16 GB/sec
125.
What is the second step in opening the case of a working computer?
a)
back up important data
b)
power down the system and unplug it
c)
open the case cover
d)
press and hold down the power button for a moment
126.
Which statement is true regarding the installation of the motherboard and connecting power?
a)
the P1 connector is used for PCIe devices
b)
a 4-pin power cord supplies supplemental power to the processor
c)
there are typically three screw sets that hold the motherboard to the case
d)
you can use an adapter to convert two 6-pin connectors to a PCIe connector
127.
What type of backlighting receives DC power directly from a motherboard and doesn't use an inverter?
a)
CCFL
b)
OLED
c)
Plasma
d)
LED
128.
The QuickPath Interconnect (QPI) replacement for the Front Side Bus utilizes how many lanes for data packets?
a)
16
b)
32
c)
4
d)
8
129.
What component of a processor holds instructions waiting to be processed by the ALU?
a)
bus
b)
register
c)
internal memory cache
d)
control unit
130.
The soon to be released Skylake chipset architecture will use what socket?
a)
LGA1151
b)
LGA1150
c)
LGA2011
d)
LGA771
131.
Volumes within an extended partition are known by what term?
a)
logical drives
b)
logical expansions
c)
extra volumes
d)
extended volumes
132.
What audio port connects to an external home theater audio system, providing digital audio output?
a)
S/PDIF
b)
FireWire
c)
eSATA
d)
Thunderbolt
133.
What can a DIMM use to hold data and amplify a signal just before the data is written to the module?
a)
registers
b)
parity
c)
CAS
d)
EDO
134.
Apps that offer continuous real-time updates on the Windows 8 modern interface are referred to by what term?
a)
live tiles
b)
fast tiles
c)
stream apps
d)
webapps
135.
The ability to snap a page to the left or right side of the screen so a second page can share the screen is a function of what feature?
a)
side-by-side apps
b)
App multitasking
c)
Aero
d)
app tiling
136.
What SATA standard provides a transfer rate of 3 Gb/sec?
a)
SATA2
b)
SATA4
c)
SATA1
d)
SATA3
137.
A processor housing that contains more than one processor is referred to as what term?
a)
multihoused processor
b)
multithreaded processor
c)
multiprocessing processor
d)
multicore processor
138.
A PCIe 6/8 pin connector for providing auxiliary power to PCIe cards utilizes what voltage?
a)
+5v
b)
-12V
c)
+12v
d)
+15v
139.
How many layers of data can exist on a single side of a Blu-ray disc?
a)
3
b)
2
c)
1
d)
4
140.
A major update release on Windows is referred to by what term?
a)
service pack
b)
security release
c)
update pack
d)
system release
141.
What is another name for several small utility programs that are found in the Control Panel?
a)
system processes
b)
applets
c)
downloads
d)
categories
142.
How many pins are in the power supply connector that is typically used on most motherboards today?
a)
15-pin
b)
8-pin
c)
20-pin
d)
24-pin
143.
What might be the cause of a black screen right after you install a new video card?
a)
no video card is detected
b)
the video card has insufficient RAM
c)
you installed the video card in the wrong slot
d)
the onboard video is not disabled in BIOS
144.
What is an indication that an inadequate power supply is the source of an intermittent problem?
a)
BIOS loses its date and time settings
b)
you don't see any indicator lights or fans spinning
c)
the power supply whines when you first turn on the system
d)
the system tries to boot from the wrong device
145.
Which statement regarding the USB standard and USB devices is accurate?
a)
a USB cable has four wires, two for power and two for communication
b)
USB uses parallel data transmissions
c)
up to 64 USB devices can be daisy chained together
d)
USB devices must supply their own power
146.
What are round plastic or metal pegs that separate the motherboard from the bottom of the case known as?
a)
header
b)
standoff
c)
insulator
d)
elevator
147.
What component of a motherboard is not considered to be a field replaceable unit?
a)
chipset
b)
RAM
c)
processor
d)
CMOS battery
148.
If you have a PCI Express Version 2 video card, how many pins will the power connector have if the card requires extra power?
a)
2
b)
5
c)
8
d)
4
149.
Involving both software and hardware, what technology is meant to protect digital content and prevent piracy?
a)
HDMI
b)
DRM
c)
DVI
d)
PPM
150.
Which of the following is used to uniquely identify a computer on a network?
a)
ARP address
b)
IP address
c)
Serial number
d)
network ID
151.
What command should you use to rearrange parts of files on the drive so they are contiguous?
a)
Defrag
b)
Analyze
c)
Chkdsk
d)
Optimize
152.
Most manufacturers or retailers of laptops offer a warranty that lasts for at least how long?
a)
2 years
b)
1 year
c)
90 days
d)
3 years
153.
A system will always require what power connector?
a)
8-pin PCIe power connector
b)
P1 power connector
c)
4-pin auxilliary
d)
6-pin PCIe power connector
154.
At what point during the motherboard installation should you install the motherboard drivers?
a)
after the POST successfully completes
b)
after Windows successfully boots without errors
c)
before applying power for the first time
d)
only if you get a blue screen of death when Windows boots
155.
When a static image stays on a monitor for many hours leaving a permanent impression of that image on the monitor, what term is used to describe the condition?
a)
burn-in
b)
screen blanking
c)
screen freezing
d)
image cling
156.
What must your motherboard have to use BitLocker Encryption in Windows 7 which will ensure that your hard drive cannot be used in another computer?
a)
TPM chip
b)
BIOS password
c)
Encrypted USB port
d)
CMOS RAM
157.
If you suspect your system is overheating, how can you determine the CPU temperature?
a)
press a room thermometer on the top of the CPU
b)
in Windows, go to System Information
c)
go into UEFI/BIOS setup and find the temperature monitors for the system
d)
the CPU has a temperature display screen
158.
Law enforcement agencies sometimes use what type of data to reconstruct a person's travels?
a)
geospotting
b)
accelerometer
c)
tethering
d)
geotracking
159.
What is a basic principle that applies to both internal and external devices?
a)
when connecting a faster device to a slower port, the port adapts to the speed of the device
b)
if you have multiple devices to install, it's best to install them at the same time
c)
for most installations, install the device first, then the device driver
d)
some devices don't require a software component for them to work properly
160.
What command can be used to remove partitions and convert a drive to GPT?
a)
fdisk
b)
gptconv
c)
bootrec
d)
diskpart
161.
Using what Windows 7 utility allows you to create a backup schedule that can include any folder on the hard drive and the system image?
a)
Complete PC Recovery
b)
Automated System Backup
c)
Backup and Restore
d)
Automated System Recovery
162.
What is the maximum amount of memory supported by a 32-bit Windows operating system?
a)
4 GB
b)
64 GB
c)
1 GB
d)
16 GB
163.
What type of RAID is a combination of mirroring and striping?
a)
RAID5
b)
RAID10
c)
RAID1
d)
RAID0
164.
What type of storage drive contains spinning platters?
a)
floppy hard drives
b)
magnetic hard disk drives
c)
solid-state drives
d)
optical hard drive
165.
What socket type is soldered to the motherboard, along with the CPU?
a)
BGA
b)
PGA
c)
SPGA
d)
FCLGA
166.
Which statement is NOT true regarding Ivy Bridge chipsets when compared to earlier products?
a)
The Ivy Bridge chipset provides better performances than Sandy Bridge
b)
The Ivy Bridge chipset was released in 2012
c)
Ivy Bridge uses more power than Nehalem chipsets
d)
Ivy Bridge has higher density transistors
167.
What is used to change motherboard settings, finds a boot device, and contains instructions for running essential hardware before an OS is started?
a)
system drive
b)
setup UEFI/BIOS
c)
device driver
d)
kernel
168.
What should you do if the system continually reboots and you can't read the error message produced on a blue screen?
a)
press ESC as soon as you see the blue screen
b)
press Pause so you can see the screen output
c)
press Ctrl+Print Screen to print the screen output
d)
press F8 as Windows starts up
169.
What software in Windows 8 serves as built-in antivirus software?
a)
Windows Defender
b)
Windows Firewall
c)
BitLocker
d)
Windows AntiMalware
170.
When might an LCD monitor experience distorted geometry?
a)
if the screen is overheating
b)
only when the wrong video cable is used
c)
if the pixel pitch is not high enough
d)
the screen is not set to native resolution
171.
How much storage does a dynamic disk require for the disk management database?
a)
50 MB
b)
10 GB
c)
5 MB
d)
1 MB
172.
Where should you clip your ESD strap when opening a computer case?
a)
electrical outlet
b)
power supply
c)
the floor
d)
computer case
173.
Hybrid processors that can process 32 bits or 64 bits are known by what term?
a)
x86-64 processors
b)
x86 processors
c)
Dual Mode processors
d)
Itanium processors
174.
What type of installation should you perform if you want to install a 64-bit version of Windows on a computer that already has a 32-bit OS installed?
a)
clean install
b)
dual boot
c)
standard
d)
in-place upgrade
175.
What is Pagefile.sys used for in Windows?
a)
to store E-books
b)
video RAM
c)
system file storage
d)
virtual memory
176.
If you see an error message that reads "Processor thermal trip error", what is the likely problem?
a)
the processor has failed
b)
the power supply is inadequate
c)
a memory module might be bad
d)
the processor has overheated
177.
What partition is the bootable partition that startup BIOS turns to when searching for an operating system to start up on an MBR partitioned drive?
a)
startup partition
b)
volume
c)
extended partition
d)
active partition
178.
What is the name for the type of flash memory that is used by mobile devices to store their apps and data?
a)
solid state device
b)
MicroFlash card
c)
hard drive
d)
SC card
179.
Restore points are created at regular intervals and just before you install software or hardware by what utility?
a)
System Activation
b)
System Prevention
c)
System Restoration
d)
System Protection
180.
What motherboard slot has direct access to the North Bridge?
a)
primary PCIe slot
b)
ATA bus slot
c)
Firewire
d)
secondary PCIe slot
181.
Which of the following protects your computer from brownouts or sags?
a)
degaussing
b)
surge protector
c)
GPU
d)
UPS
182.
What option, when passed to the shutdown command, will restart the local computer?
a)
/r
b)
/s
c)
-h
d)
/h
183.
What dialog box in Windows appears each time a user attempts to perform an action that can be done only with administrative privileges?
a)
User Account Confirmation
b)
User Account Control
c)
User Access Control
d)
User Access Confirmation
184.
If you enter a command and want to terminate its execution before it is finished, what key press should you use?
a)
Ctrl+C
b)
Ctrl+B
c)
Ctrl+V
d)
Ctrl+X
185.
Under the Control Panel, what console contains Print Management, Computer Management, and Event Viewer?
a)
System
b)
Windows Firewall
c)
Administrative Tools
d)
Admin Page
186.
One long and two short beeps when using an Award BIOS is an indication of what issue?
a)
memory error
b)
hard drive not found
c)
a video problem
d)
a CPU problem
187.
Why might you disable quick booting features in BIOS when you are troubleshooting a problem?
a)
to enable access the advanced boot menu
b)
to see a full POST report
c)
quick booting prevents Windows from logging errors
d)
quick booting bypasses the POST
188.
Which of the following is NOT the name of a current family of Intel processors?
a)
Celeron
b)
Duo
c)
Core
d)
Atom
189.
Which of the following statements regarding working inside a laptop computer is true?
a)
Repairing a laptop is always more cost effective than buying a new one.
b)
If an internal component needs replacing, you should always replace the component rather than disable it.
c)
When upgrading a laptop, you should use components that are the same brand as the laptop, or use only recommended components.
d)
The LCD screen of a laptop is never considered to be a field replaceable unit.
190.
What is the most likely result of a correctly installed processor, but an incorrectly installed cooler?
a)
powers on, but nothing else happens
b)
boot process begins, but system suddenly turns off after a short period
c)
BIOS setup does not recognize the processor correctly
d)
system does not power on at all
191.
What is the distance between adjacent dots on a screen known as?
a)
native resolution
b)
pixel pitch
c)
refresh rate
d)
viewing angle
192.
What type of software is used to control a computer?
a)
ROM routine
b)
application
c)
operating system
d)
interface routine
193.
Which statement is NOT true regarding motherboards?
a)
has slots for DIMMs
b)
has a CPU socket
c)
has a heat sink on the PCIe slots
d)
also called a system board
194.
Where can the Execute Disable Bit (EDB) technology be disabled?
a)
In the EDB configuration software.
b)
In the Windows Device Driver screen
c)
In the BIOS / UEFI setup screen
d)
In the Windows command line EDB utility
195.
Which of the following is a requirement for supporting the Aero user interface?
a)
an HDMI video port
b)
at least 128 KB video memory
c)
DirectX 9 or higher
d)
Windows XP with SP3
196.
What important information is needed if you are installing an OEM version of Windows 7?
a)
product key
b)
installation code
c)
Receipt of purchase
d)
OEM license
197.
In what order should you install components into the case after disassembling a computer?
a)
power supply, drives, motherboard, cards
b)
motherboard, drives, cards, power supply
c)
drives, motherboard, cards, power supply
d)
cards, motherboard, power supply, drives
198.
What is it called when software is used to simulate the hardware of a physical computer?
a)
Windows XP mode
b)
virtual machine
c)
dual boot
d)
compatibility mode
199.
What is the component that usually has a dual-voltage selector switch and has cables that connect to the motherboard and drives called?
a)
HDD
b)
PSU
c)
PCIe
d)
DIMM
200.
What is another name for the notification area in Windows?
a)
taskbar
b)
Control Panel
c)
system tray
d)
Start Menu
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