Free Printable 1-9 Business 2.5

Worksheets

1-9 Business 2.5

Total questions: 33

Worksheet time: 16mins

Name

Class

Date

Who makes decisions in decentralized organizations?

A small group of people

Decisions are delegated to a larger group

One person

None of these answers

When someone is accountable for something...

they are held responsible

they are in charge of someone

What's a benefit of centralization?

Better control

Motivating

Ease pressures on senior government

None of the above

What's a benefit of decentralization?

Better control

Cuts costs

Improves morale

None of the above

Which one's flatter?

Organization A

Organization B

What's a benefit of flat organizations?

More quality communication

Smaller Teams

Can move up the chain more easily

Quicker communication

Define:- Hierarchy

refers to the management levels within an organisation.

refers to the power managers have to direct subordinates and make decisions.

are the routes messages travel along

What is Communication?

Transferring of message from sender to recipient

Transferring of message from recipient to sender

Both

None

What is Internal communication a type of?

communication between members of the same org.

communication between people outside the business

A mail with their family

None

10.

What is recruitment?

The process by which a business hires staff

The process by which a business trains staff

The process by which a business inducts staff

11.

Which of the following is NOT usually part of the selection process?

Short listing

Interviewing

Induction

12.

Which is NOT a method of applying for a job?

Letter of application

Application Form

Criminal check

13.

Where would you usually find a summary of the work history of a prospective employee?

Person specification

Job description

14.

What is external recruitment?

Recruiting from outside the company

Recruiting from Asia

Recruiting from current employees

Recruiting from universiy

15.

Which is an internal method of recruitment?

Job centre

Notice board

Newspaper

Testing

16.

Define what is meant by 'motivation'

The way a business can encourage staff to give their best

Refers to workers staying with a firm for a long period of time

17.

________ is when a worker receives a set amount for a year's work, usually paid out in equal payments each month

Wage

Salary

Piece Rate

Profit-sharing

18.

A _________ is a weekly system of pay.

Wage

Salary

Piece Rate

Profit-sharing

19.

Which of the following are regarded as 'fringe benefits'?

Car allowance, childcare vouchers, private medical insurance, share--buying schemes

Wages or salaries

20.

A non-financial method of motivation could be giving _____ to workers, which can make workers feel good as they will feel their effort has been noticed and recognised.

Award Schemes

Working Environment

Praise

21.

A non-financial method of motivation is for employers to provide a safe and comfortable ________ _________

Award

Working Environment

Praise

22.

Define what is meant by 'retention'

The way a business can encourage staff to give their best

Refers to workers staying with a firm for a long period of time

23.

What problems can poor employee retention and high staff turnover cause a business?

Cost of recruiting and selecting staff can be expensive.

Staff are motivated to do well, which leads to high retention and low turnover of workers

24.

Training for existing workers is often used for which of the following reasons?

to keep skills up-to-date and to improve efficiency

to check to see which workers should be made redundant

to explain the firm’s procedures and methods of working

to increase the level of supervision needed

25.

One of the most likely disadvantages of training workers is that:

workers will become too efficient at their work

the level of supervision of workers will have to increase

workers will become less prepared to accept new machines

more highly trained workers might get jobs with other firms

26.

What type of structure is this....

Flat

Round

Hierarchical

Tall

27.

Who is a member of staff responsible for overseeing the work of others?

A subordinate

A line manager

An applicant

28.

Emma is the line manager of Clarissa. What does this mean for Emma?

Emma is subordinate to Clarissa

Emma can delegate work to Clarissa

Emma is lower in the hierarchy than Clarissa

29.

How is a business most likely to encourage applications for a post?

Job adverts

Staff appraisal

Internal recruitment

30.

Where are the details of employee tasks for a post usually found?

Job description

Person specification

31.

Which functional area would be responsible for the advertising and promoting that a business does?

Sales

Production

Marketing

Customer Service

32.

Which functional area would be responsible for designing and developing new products or services?

Research and Development (R&D)

Production

Administration

Purchasing

33.

Which functional area would be responsible for controling the expenditure in a business and producing the accounts?

Finance