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WorksheetsSMK Yaspia | 19 October 2018
Total questions: 13
Worksheet time: 7mins
Apa kata awal Hospitality yang berasal dari bahasa Latin?
Hospes
Hottest
Hospice
House
Hospice adalah kata yang berasal dari Perancis yang artinya?
Taking care of the travellers.
Guest or Stranger
Ignoring people
Great communication
Apa yang dimaksud dengan Hospitality?
Taking care only for certain people.
Its about taking care and pampering the others. Welcoming the stranger and offering him food, shelter, and safety.
Ignoring what stranger need.
Have a negative attitude to the guest.
A.L.E adalah 3 kemampuan yang harus dimiliki. L artinya adalah...
Learn more and more
Fluent in speak English
Positive attitude in workplace
Come late to work
Industri hospitality yang hanya fokus pada penyedia makanan dan minuman adalah....
restaurant, bars, inn
coffee shop, restaurant, bars
motel, pubs, cruise line
cafés, pubs, hotel
Berikut contoh positive attitude adalah....
Greeting to the guest, always smiling, eye contact when speak.
Bad grooming, always smile, come late
Not confident, greeting to the guest, always smile
Ignoring the guest, eye contact when speak, bad grooming
Kemampuan yang harus dimiliki supaya bisa sukses di industri hospitality adalah....
Attitude, Learn, English
Ashamed, Learn, English
Attitude, Late, English
Attitude, Learn, Embarrassed
Apa kepanjangan dari IHG?
Intercontinental Hotel Group
International Hotel Group
Indonesia Hotel Group
Intern Hotel Group
Di mana lokasi Hotel Holiday Inn Express Wahid Hasyim?
Jl. KH. Wahid Hasyim No. 123 Kb. Kacang, Tanah Abang, Jakarta Pusat
Jl. KH. Wahid Hasyim No. 100 Kb. Sirih, Menteng, Jakarta Pusat
Jl. M.H. Thamrin, RT.2/RW.1, Kb. Sirih, Menteng, Jakarta Pusat
Jl. Kota Bumi No.1, RT.9/RW.20, Kb. Melati, Tanah Abang, Jakarta Pusat
Berapa jumlah kamar yang tersedia di Holiday Inn Express Wahid Hasyim?
160 room
120 room
100 room
180 room
Berapa jumlah brand yang dimiliki IHG sekarang?
15 brand hotels
13 brand hotels
20 brand hotels
7 brand hotels
Berikut adalah brand IHG, mana yang paling tepat?
Kimpton, Marriott, Holiday Inn Express
Ibis Style, Intercontinental, Holiday Inn
Holiday Inn Express, Crowne Plaza, Indigo
Indigo, Mercure, Even Hotel
Brand IHG berikut ada di Indonesia, kecuali...
Holiday Inn Express & Crowne Plaza
Indigo & Holiday Inn
Intercontinental & Holiday Inn Express
Avid & Hualuxe
