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WorksheetsChapter 12 Entrepreneurship IT
Total questions: 25
Worksheet time: 13mins
The set of actions that produce goods and services is called ________.
shipping
operations
manufacturing
processing
Which of the following is not a step in the production-distribution chain?
A retailer buys 6 rings.
A consumer enters a jewelry shop and buys a ring.
A consumer wears jewelry to work.
A goldsmith crafts 10 rings.
The amount of inventory to order that will total the minimum total ordering and holding costs is called the ________.
Economic Order Quantity (EOQ)
Economic Reorder Point (ERP)
Reorder Point (ROP)
Cost Accounting Point
The inventory method where you look at the inventory on hand, and when the stock level of an item appears to be low, you reorder is called ________.
basic control
proximal management
estimation
visual control
A critical component of Supply Chain Management is ________.
identifying and securing suppliers
managing inventory
Both of the above.
Neither of the above.
The three factors included in the calculation of the Reorder Point are ________.
demand, lead time, and safety stock
supply, price, and safety stock
demand, inventory, and price
supply, demand, and holding costs
Suppliers may be found through ________.
newspapers and magazines
trade shows, conferences, and catalogs
All of the above.
None of the above.
Factors to consider when selecting a ________ include charging a price you are willing to pay and timely delivery.
customer
supplier
sales representative
manufacturer
________ are the amounts of inventory or raw materials and work-in-process kept to guarantee service levels.
Safety stock levels
Sufficiency levels
Minimum lots
Minimum-Maximum balance
________ is the management of sourcing, procuring, production, and logistics to go from raw materials to end consumers across multiple intermediate steps.
Supply Chain Management
Total Quality Management
The Production-Distribution Chain
Supply Channel
Which of the following is not a key factor in deciding on a location for the business?
access to suppliers
access for customers
proximity to your accountant
labor pool
Manufacturing, warehousing, and ________ have similar considerations for the type and size of facility.
retailing firms
services firms
distribution firms
not-for-profit organizations
If you are considering starting a business venture in your home, thoroughly investigate zoning ordinances, civic association rules, and ________.
the neighborhood
deed restrictions
distance from the Interstate
proximity to city hall
The statistical methods, within Six Sigma, are designed to eliminate defects to a failure rate of ________ defects per one million opportunities, or a 99.9997% success rate.
3.4
34
0.34
.344
One sub-methodology employed in Six Sigma is DMAIC which stands for ________.
describe, measure, assess, improve, and control
define, measure, analyze, improve, and control
define, minimize, assess, improve, and collect
describe, maximize, analyze, improve, and compact
Engineers from what company developed Six Sigma in the 1980s?
Intel
General Motors
Motorola
General Electric
The family of standards for quality management systems established by the International Organization for Standardization is ________.
ISO 9000
ISO 8800
ISO 2008
ISO 14000
Which of the following is not part of process management?
measuring tasks
optimizing tasks
monitoring tasks
costing tasks
________ are three of the eight quality management principles for organizational improvement.
Conflicted supplier relationships, process approach, and leadership
Customer focus, leadership, and policy approach
Customer focus, continual improvement, and involvement of people
Continuous improvement, cost control, employee motivation
A measure of quality that may be used in Total Quality Management (TQM) is ________.
on-time delivery
compliance with product specifications
repeat rates
All of the above.
Comparing one company's performance against that of other companies in the same industry or against best practices, standards, or certification criteria is called ________.
quality comparison
profiling
benchmarking
qualify deployment
Organizations applying for the Baldrige Award are judged on ________.
customer and market focus
leadership and strategic planning
process management and human resources focus
All of the above.
________, an American economist, argued that business should focus on making quality products instead of maximizing profits - and that profit would follow.
Conrad Hilton
W. Edwards Deming
Paul Samuelson
Adam Smith
A ________ for technology is important for decision-making before investment.
trial subscription
consultant
cost/benefit analysis
competition research
Retail point-of-sales systems, restaurant menu order systems, and concert venue ticketing systems are all examples of ________.
custom software applications
industry-specific technology
systems for large businesses
indirect marketing
