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FBLA Healthcare Administration

Total questions: 35

Worksheet time: 18mins

Name
Class
Date
1.

Which one of the following represents a behavior that is intended to protect oneself from a perceived threat? Competency: Managing office procedures

a)

defensive

b)

offensive

c)

ethnic

d)

anxiety

2.

Confidentiality is a major concern when:

a)

faxing documents to a patient

b)

e-mailing documents to a patient

c)

leaving a message on a patient's answering machine

d)

talking to other patients concerning the patient in question

3.

A bruise also is known as a/an:

a)

cardio version

b)

contusion

c)

occlusion

d)

cauterization

4.

Which definition best describes a thoracotomy?

a)

incision through the chest wall

b)

pertaining to the location of the thorus

c)

delineation of deep structures behind the chest wall

d)

examination of the chest wall

5.

Patient education is critical to prevent the onset of a repeat of illness. What is essential to assess before beginning patient education?

a)

time available for teaching

b)

caregiver's expectations

c)

readiness to learn

d)

ability to integrate medication with newly learned strategies

6.

The Centers for Disease Control and Prevention is the principal agency concerned with the health and safety of people throughout the: Competency: Managing financial functions

a)

world

b)

United States

c)

Southwest region

d)

Northwest region .

7.

What is the name of a service that may by employed by a medical practice to prepare and send all monthly statements and to place collection calls when needed? Competency: Health insurance

a)

billing service

b)

collection agency

c)

service agency

d)

clearinghouse

8.

The government requires businesses to report incomes on a regular basis. What is the required form to be sued in this reporting process?

a)

wage and tax statement form

b)

wage and taxable account form

c)

employee withholding form

d)

employer quarterly tax reporting form

9.

Which one of the following statements regarding interviewing a patient is correct? Competency: Medical history

a)

Restate the patient's comments to be sure the information recorded is accurate.

b)

Let the patient know you have limited time for the interview and must get through all the questions.

c)

Interrupt the patient as needed to be sure you have the correct information.

d)

Ask yes and no answer questions to be sure information provided is correct.

10.

Moving your fingers across the screen, instead of using a mouse is known as which one of the following technologies?

a)

sensitive screen

b)

flash screen

c)

mobile screen

d)

touch screen

11.

A fat soluble vitamin that prevent rickets. Produced in the skin from exposure to sunlight. Found in fatty fish, eggs and meat

a)

Vitamin A

b)

Vitamin B

c)

Vitamin C

d)

Vitamin D

12.

Bones , axial skeleton· , appendicular skeleton· , and joints

a)

Skeletal

b)

Thorax

c)

stenosis

d)

Sepsis

13.

Has to do with Cyanocobalamin(Cyanocobalamin) Red blood cell formation

a)

Vitamin A

b)

Vitamin B

c)

Vitamin C

d)

Vitamin D

14.

abnormal narrowing is known as

a)

sepsis

b)

stasis -static

c)

stenosis

d)

thrombosis

15.

renal pelvis (part of the kidney)

a)

pyel/o

b)

penia

c)

Hepat/o, hepatic/o

d)

trop/o

16.

illuminate the mouth, throat, nose for visual examination

a)

aphagia

b)

otoscope

c)

Pocket flashlight

d)

-end endo-

17.

related to no eating or swallowing

a)

trop/o

b)

Hepat/o, hepatic/o

c)

penia

d)

aphagia

18.

Has to do with Liver

a)

trop/o

b)

Hepat/o, hepatic/o

c)

penia

d)

aphagia

19.

decrease in or not enough

a)

trop/o

b)

Hepat/o, hepatic/o

c)

penia

d)

aphagia

20.

turn, change

a)

pyel/o

b)

penia

c)

Hepat/o, hepatic/o

d)

trop/o

21.

illuminate external and internal ear

a)

pocket flashlight

b)

asphagia

c)

Pulse Oximetry

d)

otoscope

22.

measure hemoglobin saturation; normal range 95 to 99 percent; SpO2

a)

pocket flashlight

b)

asphagia

c)

Pulse Oximetry

d)

otoscope

23.

in, within, inside

a)

aphagia

b)

otoscope

c)

Pocket flashlight

d)

-end endo-

24.

A semi-sitting position; the head of the bed is raised between 45 and 60 degrees

a)

dacryocyst/o

b)

-desis

c)

eponym.

d)

Fowler

25.

lacrimal sac

a)

dacryocyst/o

b)

-desis

c)

eponym.

d)

Fowler

26.

term including the name of a person (e.lg. Graves' disease)) s hould not be used when a comparable anatomic term can be used in its place

a)

dacryocyst/o

b)

-desis

c)

eponym.

d)

Fowler

27.

record of the amounts that patients owe the office

a)

subpoena

b)

Form W3

c)

Form 1099

d)

Accounts receivable ledger

28.

transmittal of income and tax statement

a)

subpoena

b)

Form W3

c)

Form 1099

d)

Accounts receivable ledger

29.

IRS form to report income other than wages

a)

subpoena

b)

Form W3

c)

Form 1099

d)

Accounts receivable ledger

30.

under penalty - writ requiring the appearance of a witness at a trial or other proceeding

a)

subpoena

b)

Form W3

c)

Form 1099

d)

Accounts receivable ledger

31.

HIPAA NPP acknowledgements is kept for

a)

5 years

b)

6 years

c)

7 years

d)

8 years

32.

usually have· co-pays and monthly premiums that are lower than those of a PPO plan·

a)

PERT chart

b)

HMO

c)

Medicare B

d)

Medicare D

33.

a graphical network model that depicts a project's tasks and the relationships between those tasks

a)

PERT chart

b)

HMO

c)

Medicare B

d)

Medicare D

34.

regular monthly premium

a)

PERT chart

b)

HMO

c)

Medicare B

d)

Medicare D

35.

agreement between managed care organization and physician to provide services to employee subscribers at a discount

a)

Preferred provider organization

b)

HMO

c)

Medicare B

d)

Medicare D