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Chapter 15 Human Resources Management

Total questions: 20

Worksheet time: 15mins

Name
Class
Date
1.

Personnel is a common name for

a)

human resources

b)

job applicants

c)

newly hired workers

d)

temporary employees

2.

A detailed outline of the duties, qualifications, and conditions required to do a specific job is called a

a)

background check

b)

job application

c)

job description

d)

resume

3.

Together pay and benefits are called

a)

compensation

b)

profit sharing

c)

salary

d)

wages

4.

Life insurance, sick leave, and holiday pay are examples of

a)

benefits

b)

employee contributions

c)

pension plans

d)

profit sharing

5.

Actively looking for qualified candidates to fill a job is called

a)

development

b)

employment

c)

procurement

d)

recruitment

6.

The process of verifying certain information provided by a job applicant is called a _____ check

a)

background

b)

credibility

c)

personnel

d)

reference

7.

Comments about a job applicant's character and qualifications for a job are called a

a)

recognition

b)

reference

c)

referral

d)

resume

8.

A wage is an amount of money paid to an employee on a(n) _____ basis

a)

hourly

b)

weekly

c)

monthly

d)

yearly

9.

Companies often provide a form called a(n) _____ on which they ask potential employees to list their work experience, education, skills, and references

a)

application

b)

job description

c)

resume

d)

summary

10.

A meeting in which a recruiter asks a job applicant questions to see if the applicant is right for a particular job is called a(n)

a)

appointment

b)

conference

c)

interview

d)

screening

11.

The process of helping new employees adjust to a company is called

a)

coaching

b)

on-the-job training

c)

continuing education

d)

orientation

12.

A training program that moves employees to different tasks or departments to help them gain experience is called

a)

circuit training

b)

job rotation

c)

demonstration

d)

orientation

13.

The general level of confidence or enthusiasm felt by a person or group of people is called

a)

euphoria

b)

satisfaction

c)

morale

d)

self actualization

14.

Personality traits and personal abilities such as personal habits and friendliness are considered _____ skills

a)

flexible

b)

personal

c)

minor

d)

soft

15.

A(n) _____ is an evaluation of how well an employee is doing a job

a)

exit interview

b)

orientation

c)

job description

d)

performance appraisal

16.

The status give to an employee based on rank or length of service is called

a)

longevity

b)

seniority

c)

priority

d)

superiority

17.

A(n) _____ gives an employee a higher-level job with more authority, responsibility, and pay

a)

evaluation

b)

raise

c)

promotion

d)

transfer

18.

A layoff is an example of a(n) _____ separation

a)

active

b)

passive

c)

involuntary

d)

voluntary

19.

_____ is the number of employees who leave an organization and are replaced over time

a)

head count

b)

substitution

c)

rotation

d)

turnover

20.

Breaking rules might lead to an employee being fired or _____

a)

downsized

b)

terminated

c)

laid off

d)

praised