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WorksheetsLets Know SAMSUNG & it's VALUES
Total questions: 20
Worksheet time: 2hrs 40mins
Who was the Great Founder of SAMSUNG...
Mr Lee Byung-chul
Mr Mohandeep Singh
Mr Asim Warsi
Mr HC Hong
In which year was Samsung founded?
1930
1938
1940
1948
Where is the Headquarter of SAMSUNG
China Town, Beijing, China
Samsung Town, Seoul, South Korea
Samsung Town, Tokyo, Japan
Samsung Town, Noida, India
What does ‘Sam’ in Korean mean?
1
2
3
4
What does ‘Sung’ mean in Korean language?
Sun
Star
Moon
Earth
What does SAMSUNG (3 Stars) represents too...
Big
Numerous
Powerful
Small
Which of the following are the core values of Samsung group?
People First
Pursuing Excellence
Leading Change
Upholding Integrity
Ensuring Co-prosperity
When Samsung shifted from Analog to Digital technology in TV market
1998
1999
1997
1996
Samsung’s Core Values have its own colors and symbols. Does it means anything?
Yes
No
What does "Purple Color" in Samsung Value "People First" stands for?
Purple color for People is the most creative color that combines red and blue
Purple has been regarded as the most important, meaning scarcity from old times
Symbol for People looks like a person
It symbolize people of Samsung
What does "Blue Color" in Samsung Value "Pursuing Excellence" stands for?
The color for Excellence is blue, representing the highest performance and achievement
Blue also signifies the highest value, truthfulness, eternity and greatness
The symbol for Excellence has a shape of a tower, meaning the passion for excellence
This shows an aspiration to be the world’s best and No. 1
What does "Red Color" in Samsung Value "Leading Change" stands for?
The color for change is red
Red means being dynamic, does not stop at one place, also signifying energy, power, passion and activeness
The symbol for change is arrows, indicating big and small arrows move together toward one common direction
Change does not symbolize any thing in Samsung Value
What does "Green Color" in Samsung Value "Upholding Integrity" stands for?
Integrity is not the any of Samsung Value
The icon symbolizes Fairness
Green color represents Balance & Honesty
Integrity means always walking the Right Path
What does "Orange Color" in Samsung Value "Ensuring Co-prosperity" stands for?
Orange means a Harmony, signifying Warmness and Comfort
The symbol for Co-Prosperity has two people looking at each other, indicating that all of us are partners helping each other for co-prosperity
It also strongly committed to clean environment, safety and health
Samsung is dedicated to being a responsible corporate citizen to contribute prosperity of the community and humankind
What does CORE (In Store behavior) stands for
Being positive in Communication
Taking Ownership and Responsibility
Being Respectful to our customers and colleagues
Showing Energy and determination to sell, all the time
Which of the following is the part of "Be positive in
Communication"
Make great first impression (Well groomed; hygienic; Smile; eye contact; Warm greeting)
Use positive tone
Avoid saying ‘No’
Attend customer till the end
Which of the following is NOT the part of "Taking Ownership and Responsibility"
Take ownership of appearance of self and store
Offer to help customers
Attend customer till the end
Show Empathy
Which of the following is the part of "Being Respectful
to our customers"
Listen and understand customer needs
Care about customer & Show Empathy
Easy to approach
Avoid saying ‘No’
Which of the following is NOT the part of "Showing Energy & determination to sell all the time"
Be proactive
Be confident
Offer solutions
Attend customer till the end
Whom we have to Demonstrate these CORE service behaviors..........
Every Time with Every Customer
Every Time with Some Customers
Some Time with Every Customer
Some Time with Some Customers
