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WorksheetsWhat Would You Do?
Total questions: 15
Worksheet time: 1hrs 15mins
Should you answer your phone in front of a customer?
yes
no
When should you arrive for your work shift?
1 hour early
10 minutes early
10 minutes late
If you go to the bathroom while you are at work, what should you do next?
take a longer break
wash your hands
go back to working
Should you text on your phone in front of a customer?
yes
no
When you are talking to a customer what should you do?
smile
roll your eyes
bite your nails
Should you chew gum while you are working?
no
yes
If a customer asks you a question and you don't know the answer, what should you do next?
walk away
find someone that knows
say, "I don't know."
If you have a fever, what should you do?
go back to sleep
go to work anyway
call your boss and tell them you will not be able to come to work because you are sick
When a customer leaves, what should you say?
Please don't come back.
The other store has better products.
Thank you. Have a nice day!
Should you call in sick to work because you would rather stay home and play video games?
no
yes
If you work at a place that sells food, should you eat while you are working?
no
yes
If you are having a problem with your co-workers, should you talk to your boss about it?
no
yes
If a customer says something rude to you, should you argue back?
yes
no
Should you tell inappropriate jokes to your co-workers or boss?
no
yes
After you finish your tasks, what should you do?
Go home.
Take a nap.
Ask your boss what to do next
