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Ch. 7 Business Organization, Management, and Leadership

Total questions: 23

Worksheet time: 12mins

Name
Class
Date
1.

To give up an idea, need or want so that the group can come to a solution.

a)

goal

b)

compromise

c)

procedure

d)

teamwork

2.

The efforts of more than one person is always greater than individual efforts.

a)

teamwork

b)

negotiation

c)

mediation

d)

staffing

3.

The process of controlling and making decisions about a business.

a)

management

b)

staffing

c)

controlling

d)

goal

4.

Organizations describe how certain tasks should be done.

a)

management

b)

procedure

c)

goal

d)

interpersonal skills

5.

When two or more parties use a 3rd party to try to agree to a resolution or agreement before suing each other.

a)

mediation

b)

goal

c)

procedure

d)

teamwork

6.

When individuals involved in a conflict come together to discuss a compromise.

a)

Negotiation

b)

mediation

c)

interpersonal skills

d)

management

7.

A continuous process of evaluating the progress in reaching goals and making corrections to plans, when necessary.

a)

controlling

b)

management

c)

staffing

d)

forecasting

8.

People who continuously have conflict in their lives and have difficulty getting along with others are lacking...

a)

compromise

b)

interpersonal skills

c)

goals

d)

smiles

9.

The process of recruiting, hiring, training, evaluating, and compensating employees.

a)

management

b)

controlling

c)

staffing

d)

Human Resources

10.

Something you want to achieve in a certain period of time.

a)

manners

b)

goals

c)

interpersonal skills

d)

management

11.

What is the profit for Bumble Bee Boombox if their Gross Sales are at $100,000 and their total expenses are at $75,000?

a)

$100,000

b)

$75,000

c)

$25,000

d)

$175,000

12.

What is profit for Beatrice's Birdfarm if their Gross Sales are at $525,000 and their total expenses are at $50,000?

a)

$525,000

b)

$475,000

c)

$50,000

d)

$450,000

13.

Calculate profit for Gavin's Beautiful Bubble Guppies if their Expenses are at $800,000 and with Gross Sales at $1,900,000?

a)

They were at a loss this year.

b)

$1,100,000

c)

$2,700,000

d)

$100,000

14.

Authority in an organization lies with top management:

a)

Departmentalization

b)

Middle Management

c)

Decentralized Organization

d)

Centralized Organization

15.

This is not a type of management plan:

a)

Procedural

b)

Contingency

c)

Tactical

d)

Strategic

16.

A foreman at Krueger Construction or manager at Bealls Department store are examples of

a)

First Line Management

b)

First Line Employees

17.

Which is the most diplomatic leadership style for all involved?

a)

Democratic

b)

Authoritative

18.

Which skills have the ability to analyze a situation, interpret information and make reasonable decisions?

a)

Critical Thinking Skills

b)

Interpersonal Skills

c)

Verbal Skills

19.

Interactive forces within a group are known as

a)

Group Dynamics

b)

Compromising

20.

A teacher, manager or parent who "let's its people do what they want" is demonstrating which type of leadership? (hands-off approach)

a)

authoritative

b)

helicopter parenting

c)

laizze-faire

21.

Calculate Return on Assets if Samuel's Sushi Bar has a $25,000 profit with $100,000 assets.

a)

.25 Return on Assets

b)

25% Return on Assets

c)

$75,000 Return on Assets

d)

$125,000 Return on Assets

22.

Calculate Return on Assets if Jade's Fine Jewelry has a $30,000 profit with $800,000 assets.

a)

.037 Return on Assets

b)

26.6% Return on Assets

c)

3.7% Return on Assets

d)

.266 Return on Assets

23.

According to our textbook, what general process do organizations use to facilitate formal meetings?

a)

Greek Procedures

b)

Robert's Rules of Order

c)

A Call to Order