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FMbaba_Chapter03

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

Which of the following is part of the microenvironment of a firm's marketing environment?

a)

the political state of the country in which the firm exists

b)

the cultural forces that exist in a society

c)

the suppliers who work with the company

d)

the technological resources available to the company

e)

the different demographic trends in the market

2.

Demographic, economic, natural, technological, political, and cultural forces form the ________ of an organization.

a)

supply chain

b)

macroenvironment

c)

marketing intermediary network

d)

internal environment

e)

microenvironment

3.

The responsibility for setting a company's mission, objectives, broad strategies, and policies primarily lies with its ________.

a)

finance department

b)

research department

c)

top management

d)

marketing managers

e)

human resource managers

4.

American Honda purchases over $20 billion worth of auto parts and materials every year. ________ are key players in the company's success.

a)

Wholesalers

b)

Suppliers

c)

Physical distribution firms

d)

Media firms

e)

Retailers

5.

Which of the following has the primary function of helping a company target and promote its products to the right markets?

a)

marketing services agencies

b)

resale marketers

c)

service providers

d)

physical distribution firms

e)

credit companies

6.

The ABC Company manufactures microprocessors and caters exclusively to private manufacturers that produce high-end computers. Which type of market does ABC directly target?

a)

retail market

b)

government market

c)

consumer market

d)

business market

e)

reseller market

7.

________ is the study of human populations in terms of size, density, location, age, gender, race, occupation, and other statistics.

a)

Sociobiology

b)

Demography

c)

Behavioral ecology

d)

Environmental studies

e)

Political science

8.

Which generational group is characterized as the most educated and the least materialistic?

a)

baby boomer

b)

Generation X

c)

Millennial

d)

Generation Z

e)

Lost Generation

9.

Technology is a way of life for ________, the largest generational group.

a)

Generation Z

b)

Generation X

c)

baby boomers

d)

Millennials

e)

Lost Generation

10.

The ________ environment is perhaps the most dramatic force shaping the destiny of individuals and offering exciting opportunities for marketers.

a)

demographic

b)

technological

c)

political

d)

social

e)

cultural