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Worksheets

SEM 3.06-3.07A

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which is an example of a business using e-mail in a timely manner?

a)

A Describing features of expensive products

b)

B Addressing messages to individual customers

c)

C Sending customers a notice of sales for tomorrow

d)

D Targeting groups that subscribe to newsletters

2.

One advantage of using e-mail marketing is that it has which feature?

a)

A Anonymous

b)

B Profit-oriented

c)

C Cost-effective

d)

D Impersonal

3.

A business that asks customers to forward an e-mail to their friends or associates is engaged in which type of activity?

a)

A Suggestion-selling

b)

B Direct advertising

c)

C Image-building

d)

D Viral marketing

4.

Which is the most common use of opt-in e-mail marketing?

a)

A Subscriptions

b)

B Announcements

c)

C Attachments

d)

D Confirmations

5.

Which is an example of an e-mail attachment?

a)

A nike.com

b)

B resume.doc

c)

C smith@aol.com

d)

D http://www.org

6.

One of the disadvantages to marketers using streaming video e-mail is that it requires the recipient to have which feature?

a)

A Complicated operating system

b)

B Sophisticated computer keyboard

c)

C High-speed Internet connection

d)

D Cloud computing

7.

Which computer program prevents e-mail messages containing the word “free” in the subject header from entering an inbox?

a)

A Queues

b)

B Gophers

c)

C Filters

d)

D Servers

8.

What mailing technique do businesses often use if they do not have software to process a mailing list?

a)

A Autoresponder

b)

B Internet Service Provider

c)

C Bookmark feature

d)

D Blind Carbon Copy

9.

What is a guideline for businesses to follow when creating mailing lists?

a)

A Obtain names from local competitors

b)

B Identify all people in a certain area

c)

C Choose individuals who want the e-mail

d)

D Ask employees for names of relatives

10.

The body of an e-mail message that reads, “Dear Sue, we hope you are enjoying the newsletter,” is an example of which type of message?

a)

A Understandable

b)

B Compelling

c)

C Focused

d)

D Personalized

11.

Which is an advantage to a business of using an in-house system to send bulk e-mail messages?

a)

A Costs are tied to volume.

b)

B Last-minute changes are possible.

c)

C Control of delivery is limited.

d)

D Up-front costs are low.

12.

What should businesses do to detect any problems before sending an e-mail to everyone on their list?

a)

A Finalize a signature

b)

B Format the message

c)

C Prepare a response

d)

D Conduct a test run

13.

For higher response rates, businesses should develop marketing e-mail messages that have which features?

a)

A Short, simple, and understandable

b)

B Relevant, short, and complex

c)

C Interesting, unique, and lengthy

d)

D Appealing, complex, and relevant

14.

A business owner saved money by contracting with the local newspaper to purchase a series of ads over a period of time. The business is entitled to which return?

a)

A Flat rate

b)

B Volume discount

c)

C Free insert

d)

D Preferred position

15.

An advertiser spent $117,000 for 12 television spots with a total of 240 GRPs (gross rating points). What was the cost per GRP?

a)

A $975.5

b)

B $585.5

c)

C $712.5

d)

D $487.5

16.

Which type of media should an event planner use to promote an upcoming local charity event to the general public?

a)

A Direct mail

b)

B Local television

c)

C National newspaper

d)

D Consumer magazine

17.

A business that asks to have an advertisement presented at a specific time on the air or in a special place in a newspaper will most likely have which experience?

a)

A Need to be a regular advertiser

b)

B Not have its request granted

c)

C Pay the standard fee for the ad

d)

D Pay a higher price for the ad

18.

The Fit and Lively Fitness Center wants to increase its membership, so it is planning to run a television ad to promote lower membership fees for a limited time. If the target audience is 939,000 16- to 36-year-old females, and 313,000 of the target audience is exposed to the message, what is the percentage of reach for a local cable-television advertisement?

a)

A 36

b)

B 33

c)

C 39

d)

D 30

19.

A sports or an event organization can determine advertising reach of a magazine by analyzing which component of the publication?

a)

A Billing cycle

b)

B Circulation

c)

C Finances

d)

D Response mode

20.

The cost to a business of radio spots will vary depending on which feature?

a)

A Basic production costs

b)

B Size of the business

c)

C Number of listeners being reached

d)

D Type of information being aired