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Total questions: 20
Worksheet time: 10mins
All required steps must be completed for the Field Activity to be considered completed.
True
False
Which is not an example of a system generated FA through the Start/Stop Workbook?
M-AUTO
M-RECON
M-MVIN
M-MVOT
No Field Order is created for Field Activities routed to MDM.
True
False
The field technician may place a Field Activity on hold in CAD if conditions do not allow its completion?
True
False
Field Orders are ______________ related.
Account
Service Agreement
Premise
Service Point
FA's in “working”, “received”, “enroute” or “cleared” intermediate status, can be canceled
True
False
__________ are used to communicate information or follow up from the field technician.
FA Actions button
Field Activity Portal
Field Activity Characteristics
Field Activity Remark
Field Activities routed to MDM will populate with an Intermediate Status of dispatched when released to MDM.
True
False
Intermediate Statuses are communicated from CAD until the Field Activity is completed or canceled.
True
False
If a Meter linked to the Service Point does not have a Characteristic Type of SMARTMTR, CAD initially receives notice to work the Field Activity.
True
False
How many attempts are made from CC&B to MDM before a To Do is created?
2
3
4
5
The Instructions field will be used by OUC for communication of details back and forth to CAD
True
False
Only those FA Types defined for a SP Type are available for selection.
True
False
If the user reschedules a Field Activity in CC&B, the corresponding Field Order must also be rescheduled.
True
False
Adding/Updating information in the Comments field is performed while the FA is any FA Status.
True
False
Field Activities routed to CAD will have associated Field Orders. Field Activities routed to MDM will not have associated Field Orders.
True
False
When a field activity is created, the value in the Field Activity Priority field is a predetermined default. The operator may override this value when in Pending or Held status.
True
False
Specific FA Types are designated to be printed rather than sent to CAD. One example would be:
M-MSON - Make Sure On
M-MVIN - Metered Move In
E-TREES – Tree Trim Customer
N-CLUE - I Have No Clue
When canceling a Field Activity CC&B will automatically cancels the associated FO.
True
False
Accounts with the AMI OPT OUT alert pay additional fees/charges and require manual meter reads.
True
False
