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THE GUIDE

Total questions: 20

Worksheet time: 15mins

Name
Class
Date
1.

Tourist guide is a person who has been licensed under Tourism Industry Act 1992 to act as a tourist guide.

a)

True

b)

False

2.

Tour Guide should have a personality of ___________.

a)

lack of self confidence

b)

unable to make decision

c)

good communication skills

d)

unpleasant & unfriendly manner.

3.

A technique used by tourist attraction to communicate with visitors known as _________.

a)

interpretation

b)

information

c)

inspiration

d)

direction

4.

Which of the following is a CORRECT method used to communicate with visitors?

a)

gift shop

b)

information booth

c)

shopping complex

d)

educational department

5.

A person employed to carry burden, especially an attendant who carries travelers' baggage at a hotel or transportation called _________.

a)

porter

b)

bartender

c)

reception

d)

houskeeper

6.

Which of the following venues did not required a tour guide?

a)
b)
c)
d)
7.

Local food

Flora and fauna

Souvenirs and craft


All the above are the examples of ___________.

a)

tourism product

b)

tourism attractions

c)

tourism characters

d)

tourism segmentation

8.

Experiences form should be given to group of tourist after the tour to see the performance of tour guides and their feedback towards the tour package.

a)

True

b)

False

9.

Someone who take a small numbers of individuals on their own exclusive tour.

a)

city guide

b)

driver guide

c)

personal guide

d)

specialized

10.

A successful tours begin with good ___________.

a)

weather

b)

payment

c)

participant

d)

preparation

11.

One of qualities of an ideal tour guide.

a)

sensitive

b)

demotivated

c)

full of emotion

d)

impatience

12.

___________ guides not permanently connected with any travel agency and paid per trip.

a)

city

b)

dorsent

c)

freelance

d)

specialized

13.

Person who accompanies a group of tourists from the point of origin to the destination, and back to the origin.

a)

Specialist

b)

Local guide

c)

Escort

d)

Linguist

14.

Moving about to where events are happening and visitors are found.

a)

Point duty

b)

Roving interpretation

c)

Guided tour

d)

living history guide tour

15.

Which of the following is TRUE about personal types of interpretation?

a)

map

b)

nature walk

c)

audio tour

d)

audio visual presentation

16.

Rawa Island is located at ________.

a)

Tangkak, Johor

b)

Nusajaya, Johor

c)

Pasir Gudang, Johor

d)

Mersing, Johor

17.

Malaysia National Park is the oldest National Park in Malaysia which is located at ___________.

a)

Perak

b)

Johor

c)

Sarawak

d)

Pahang

18.

When you talk to your guest, the term you should use often is __________.

a)

you

b)

dear all

c)

boys and girls

d)

ladies and gentleman

19.

Tourist who are interested to experience Kuala Lumpur city tour can purchase a ____________.

a)

KL Tour

b)

KL Living

c)

KL Inter Bus

d)

KL Hop On Hop Off

20.

Give THREE types of interpretation.

a)

presentations

b)

demonstrations

c)

interactive

d)

on tour

e)

pre tour