WorksheetsOffice Orientation
Total questions: 10
Worksheet time: 5mins
1. Zara is creating a ten-page staff handbook and needs to make 100 copies. Which three items of equipment would she be most likely to use?
A shredder, a guillotine and a stapler
A printer, a fax and a laminator
A computer, a photocopier and a binding machine
A scanner, a printer and a laminator
The person directly above you on an organization chart is always
the chief executive
your subordinate
your colleague
your boss
The most appropriate way to greet a visiting client is to
ask them what they want
shake hands
smile and introduce yourself
ask them to sit and wait until you are ready to deal with them
A characteristic of an open-plan office is
It does not exist – users communicate in cyberspace
Many staff work in open areas separated by cubicles to give some privacy
There are no walls or screens between managers and staff
It is designed to have ergonomic benefits
An advantage of working in an ergonomically designed office is that
It has the latest equipment
There is better team spirit
It will be easier to work efficiently and safely
It will be an open-plan area
The main feature of a centralized records management system is
Expensive equipment
Having a computerized system
It holds all of the records in one place
Records are kept in different departments.
The chain of command within an organization can be shown on a/an
Organisational chart
Matrix
Line graph
office layout
The science of work area interaction is known as
human relations
ergonomics
office layout
organisational structure
The concept which outlines the number of people a manager can supervise effectively is called
span of control
chain of command
line of authority
organisational structure
Which machine is suitable for making 2000 copies of a coloured document?
fax machine
photocopier
scanner
digital camera
