Your company is starting to grow, and your CIO asks if you can set up an extra printer, solely for the executives to use. You grab an old printer out of the storage closet in the back, but it’s filled with dust from sitting for so long. What common item could be used to clean the dust off of the old printer?

After getting home from the office, you decide to play around with your computer settings before dinner to help prepare you for the new CompTIA A+ exam. While inside the BIOS, you notice that date and time settings are all wrong, even though you just set them last night. This points to an issue with what component?

You’ve been assigned by your boss to work with the firewall administrator at your company on a new project. As a part of new security policy changes, your company will be getting new firewalls capable of supporting the new goals of the organization. The firewall administrator asks if you can help him find the public IP address of one of your biggest customer’s websites. Which command line tool could you use to find this information?

What is the purpose of the power converter on your laptop charger?

Which two SATA based formats does a laptop SSD come in?

Which display technology creates images by shining a light through liquid crystals?

Which part of a computer is used with older display technology to convert DC power to AC power?

Bill, a sales employee at your company, often takes his work laptop back and forth between home and the office. Each time he gets home after work, he has to set up his laptop all over again in his home office and connect several cords and cables just to get working. Which solution could Bill use at his home office?

Matt, from sales, is back from vacation, but he cannot find his laptop when he gets to the office. He says he left his laptop sitting on his desk, powered off and disconnected from the network. It appears the laptop has been stolen, and you call your boss to give him the bad news. What may have prevented his laptop from being physically stolen?

Paul is having a problem with his new work laptop. He let his children play on the laptop when he went home yesterday after work, and ever since then, the display has been showing up much darker, making it hard to read. What can Paul try adjusting on his laptop to fix this issue?

What type of mobile device was designed to be able to read books on the go?

What type of mobile device is primarily used to help track how many steps you walked during the day?

Which mobile communications protocol allows two portable devices to communicate wirelessly at a range of about 2 inches, supports encryption, and is becoming a very popular mode of sending payments using a smartphone?

Which type of connector is proprietary to Apple and can be plugged into your phone in any direction?

Which type of memory allows you to add storage space to your mobile phone, but cannot be used on an Apple device?

What type of adapter could you plug into your laptop to provide an additional port for an ethernet connection?

As most laptops are becoming smaller and smaller, they are beginning to be produced without optical drives. What type of accessory can be used in place of an on-board optical drive?

What type of battery is the most commonly found in laptops produced today?

Which display technology works great for laptops, but can also be more expensive than alternatives?

A customer is not able to connect to any websites. Which of the following commands should a technician run FIRST to identify the issue?

Choose the option that best describes the term boot sequence:

A customer is complaining that their laptop often restarts with no warning, most often when they are playing video games or have several programs running at once. What is most likely the issue?

Failure of a single disk in a RAID 1 array will not result in permanent data loss.

Data may be recovered after a drive failure in a RAID 0 configuration.

Which of the following connector types would not be used as an internal PC component?

Choose the option that could not be correctly described as Non-volatile:

You are a desktop technician for a small office. You suspect that a user has opened their desktop PC case and made unauthorized changes to the device's hardware. Which of the following can be configured to identify this in the future?

You have been assigned to configure a new enterprise wireless router for your employer's network. Which of the following settings should be changed first?

Which of the following allows devices to operate without requiring a separate power source?

Which of the following choices is used as a standard measurement when referring to printed media?

You are a technician in a computer repair shop. A customer has brought in an old (broken) laptop and has asked you to extract the data for use on a new computer. Assuming the hard drive is fully functioning, which of the following methods would most easily allow this?

You are a Network Technician for a large IT Support Company. A client has called in saying that they switched their SOHO network to a fiber connection at the recommendation of their ISP. They have stated that they have not seen a gain in internet performance and that their ISP says it is an issue on the customer's network. What should you do next?

A user reports that their printouts contain a shadow of the previous image. Which of the following is MOST likely the cause?

Your supervisor has given you a replacement inked ribbon to install into a printer. What type of printer is this replacement for?

While working for a IT Consulting firm, you have been tasked with setting up several SOHO wireless networks. Which of the following will ensure the security of confidential data?

Which of the following allows network prioritization based on packet contents?

Your employer is in the middle of a remodel and the IT Department is responsible for moving RJ-45 wall jacks to new locations. Which tool can be used verify connectivity of a RJ-45 port after it has been moved?

Which of the following ports belongs to a standard protocol used to query data from an Active Directory server?

Which of the following provides constant power to a motherboard, allowing it to retain configuration data for the BIOS?

A single IEEE 1394 (Institute of Electrical and Electronics Engineers) host controller can support up to how many devices at a given time?

A 64-bit CPU can be used either with a 32-bit or 64-bit version of the Microsoft Windows operating system.

A type of Central Processing Unit (CPU) architecture where a single physical CPU contains more than one execution core on a single die or chip is known as:

What is the maximum cable length allowable for all IEEE 1394 (FireWire) devices?

What connector type is utilized by Thunderbolt 3?

Which of the terms listed below refers to a situation where a single Central Processing Unit (CPU) appears as two virtual CPUs to the operating system?

If a system fails to auto-configure the newly added adapter card through PnP, finishing the configuration process requires manual installation of device drivers.

After installing a new integrated component such as a Network Interface Card (NIC) on a newly assembled computer system you should first:

What is the name used for the bus between the Central Processing Unit (CPU) and the northbridge?

What integrated circuit types best defines the core functionality and capabilities of a motherboard?

The Thunderbolt 3 cable uses which standard connector type?

What power source is required by the RTC on a motherboard?

What is the maximum length of a Lightning cable typically used for charging Apple smartphones?

The Micro Serial Advanced Technology Attachment (SATA) standard defines data cable connector consisting of:

What is the purpose of the No-eXecute (NX bit) technology used in Intel CPUs?