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Basic Counseling Skills

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

What is counseling?

a)

Involves listening.

b)

Exchange and support.

c)

Empower others.

d)

All the above.

2.

Myth on counseling.

a)

It is and advice-giving session.

b)

A stranger can help.

c)

A face to face session.

d)

Time-filling services.

3.

Process of counseling.

a)

Opening, Exploring, Understanding, Facilitating

b)

Exploring, Understanding, Facilitating, Opening

c)

Understanding, Facilitating, Opening, Exploring

d)

Facilitating, Opening, Exploring, Understanding

4.

Personal trait you should have as a helper.

a)

Patience

b)

Like people.

c)

Sense of humor.

d)

Good listener.

5.

Helping listening behavior includes

a)

On-off listening

b)

Allowing silence

c)

Judging

d)

Too many questions

6.

Key points of 'active listening'.

a)

Concentrate on verbal.

b)

Conveys empathy.

c)

Touching.

d)

Sympathize.

7.

"Tadi pakcik ada cakap.." is a type of reflecting skill. But which type?

a)

Reflecting.

b)

Restating.

c)

Affirmation.

d)

Summarizing.

8.

"How do you feel with your vision now?". What type of question is that?

a)

Open ended.

b)

Closed ended.

c)

Partially closed.

d)

Open then closed.

9.

You used this type of question to get a specific information.

a)

Open.

b)

Closed.

c)

Open open then closed.

d)

Closed forever.

10.

Problem with active or emphatic listening.

a)

Being selective.

b)

Personal values.

c)

What is happening in your own life.

d)

Culture and language.