Font size
WorksheetsQuiz Hotel - FIA
Total questions: 23
Worksheet time: 12mins
What is Hospitality?
It’s the quality of healing people in a warm way, offering food and drinks
It’s the quality of receiving and treating guest in a warm generous way, offering food, drinks, activities
It's to give any type of service to people, from life coaching to assist
It's a way to host a guest in your house and providing service
What is Tourism?
Tourism is the experience to individuals or groups traveling in an usual environment
Tourism consists of delivering a package service to a client while he is on holiday
Tourism consists of going from a point A to a point B and includes everything happening during the path
Tourism consists of all activities, services and industries which deliver a travel experience to individuals or groups traveling away from home
Find the right term as per the definition:
A visitor is classified as a tourist (or overnight visitor), if his/her trip includes an overnight stay for more than a day and less than a year
Traveler
Guest
Tourist
Back-packer
Find the right term as per the definition:
Someone who moves between different geographic locations, for any purpose and any duration
Visitor
Traveler
Guest
Tourist
Find the right term as per the definition:
Refers to the travel by a person from the time of departure from his/her usual residence until he/she returns: it thus refers to a round trip. Trips taken by visitors are tourism trips
Trip
Travel
Visit
Excursion
Find the right term as per the definition:
A visitor that is classified as a same-day visitor if his/her trip does not include an overnight stay
Visitor
Guest
Excursionist
Tourist
Evolution of hospitality:
Which century was the first hotel created
1600s
1700s
1800s
1900s
Evolution of hospitality:
What happened in the 1920s?
First trans-atlantic flight. Born of modern traveler
Exploration and immigration grow bigger. Emergence of Fun, Food and Fashion
Creation of internet
Room service creation
Evolution of hospitality:
When was created the Club Med?
1950s
1960s
1970s
1980s
Evolution of hospitality:
What does Club Med popularised?
Fun, Food and Fashion
Sea, Sun and Sand
Holiday and paid leaves
TV and room service
Evolution of hospitality:
What does Hilton brought to hospitality industry in the 60s?
Cheaper prices
Laundry service and mini bar
Room service and TV in the room
Luxury in rural area
Hotel division:
Which one is a division of hotel?
HR department
Food & Beverage
Restaurant
Front office
Hotel division:
Which area is located Front of the house?
Kitchen
Storage area
Lobby
Janitor room
Hotel division:
Which area is located Back of the house?
Front office
Maintenance room
Swimming pool shelter
Bar
Type of Hotel:
Hotel offering transportation services, easy access to terminal, amenities for travelers is?
Casino hotel
Airport hotel
Resort
Guest house
Type of Hotel:
Hotel offering high level of service, high quality of facilities often located at best places is?
Luxury hotel
Resort
Airbnb
Casino hotel
Type of Hotel:
Hotel offering high services quality with entertainment and activities for all type of guest is?
Casino hotel
Airport hotel
Resort
Luxury hotel
Hospitality trends:
What hospitality trends, open borders and brings international standards?
Global-warming
Globalisation
Diversity
Internet
Hospitality trends:
What trends born with the raise of terrorism acts?
Security
Wellfare
Health
Social media
Hospitality trends:
What are the three (3) remaining trends out of the five?
Social media
Luxury
Technology
Health
Diversity
What criteria are used for hotel star rating?
Aesthetic requirement
Hotel size
Bedroom requirement
Location requirement
Common area
Select example of 5 star hotel?
Ritz Carlton
Tune Hotel
Sama Sama Hotel
St Regis
What changes brought the 21st Century into Hospitality industry?
Fun, Food and Fashion
Boutique and new concept hotel
Sea sun and sand
Tv and room service
