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Management History

Total questions: 18

Worksheet time: 12mins

Name
Class
Date
1.
Frederick Taylor is most closely associated with which of the following?
a)
Division of labor
b)
Scientific management
c)
Time and motion studies
d)
General administrative theory
2.
A major contribution that Taylor made to the study of management was ________.
a)
to measure efficiency on a 4-star scale
b)
to measure inefficiency on a 4-star scale
c)
to identify the one best way to get a job done
d)
to identify the three best ways to get a job done
3.
Prior to the Hawthorne studies, managers paid little attention to ________ in making decisions.
a)
efficiency
b)
cost control
c)
productivity
d)
human behavior
4.
The science of human behavior and individual differences is:
a)
anthropology
b)
sociology
c)
engineering
d)
psychology
5.

Who is father of human relations?

a)

Frank Gilbreth

b)

Andrew Ure

c)

Henry Gantt

d)

Elton Mayo

6.

It is the tendency of people to behave differently when they receive attention because they respond to the demands of situation.

a)

Thorndike Law of effects

b)

Law of individual differences

c)

Hawthorne Effect

d)

Organizational Behavior

7.

Who is the proponent of the 14 management principles?

a)

Elton Mayo

b)

Robert Owen

c)

Max Weber

d)

Henri Fayol

8.

It is a set of traditional assumptions about people which prompt managers to believe that people dislike work, seek to avoid responsibility and are not ambitious and must be supervised closely.

a)

Theory I

b)

Theory X

c)

Theory Y

d)

Theory Z

9.

It is an approach to management which is based on the belief that there is an important link among managerial practices, morale and productivity

a)

Scientific Management

b)

Administrative Management

c)

Contingency Approach

d)

Human relations movement

10.

This theory focuses on humanistic philosophy, teamwork and consensus decision making.

a)

Theory I

b)

Theory X

c)

Theory Y

d)

Theory Z

11.

A school of management thought concerned primarily with how organizations should be structured and managed.

a)

Scientific Management

b)

Administrative Management

c)

Contingency Approach

d)

Human Relations Movement

12.

Who is the proponent of Theory X & Y?

a)

Glasdour McGregor

b)

Conor McGregor

c)

Douglas McGregor

d)

Don McGregor

13.

He suggested that bureaucracy is the best form of organization because it makes highly efficient management practices possible.

a)

Elton Mayo

b)

Robert Owen

c)

Max Weber

d)

Henri Fayol

14.

The viewpoint that there is no one best way to manage people of work but the best way depends on certain situational factors.

a)

Positive Organizational Behavior

b)

Administrative Management

c)

Contingency Approach

d)

Human Relations Movement

15.

Which of the following is one of the key findings in Hawthorne experiment?

a)

Cooperation between worker and management will ensure work is accomplished.

b)

Developing standards of work will boost productivity

c)

Employees perform better when they are part of any program.

d)

Workers when rewarded with financial incentives increase their productivity

16.

Which behavior is really an attitude?

a)

Turnover

b)

Absenteeism

c)

Job satisfaction

d)

Employee productivity

17.

“My company’s successes are my successes” reflects which employee attitude?

a)

Job satisfaction

b)

Job engagement

c)

Job involvement

d)

Organizational commitment

18.
Occurs when the leader makes a decision alone without asking for other employee's opinions or suggestions
a)
Autocratic style
b)
Consultative style
c)
Facilitative style
d)
Delegative style