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Chap. 10: Differences Between Groups & Teams

Total questions: 16

Worksheet time: 8mins

Name
Class
Date
1.

achieve particular objectives

a)

group

b)

work group

c)

work team

2.

Many organizations restructured work processes around ______.

a)

teams

b)

groups

c)

employees

3.

Positive _______ help organizations increase performance.

a)

attitudes

b)

employees

c)

synergy

d)

management

4.

The use of teams creates the potential for ______ outputs and no ________ in inputs.

a)

lesser

b)

greater

c)

decrease

d)

increase

5.

Work Teams "Accountability" are:

a)

Complementary

b)

Individual and mutual

c)

Collective performance

d)

Positive

6.

Work Groups "Accountability" is:

a)

Individual

b)

Random and varied

c)

Share information

d)

Neutral (sometimes negative)

7.

Work _______ Synergy is Neutral (sometimes negative).

a)

Groups

b)

Teams

8.

Work _______ Synergy is Positive.

a)

Teams

b)

Groups

9.

Work _______ Skills is Complementary.

a)

Groups

b)

Teams

10.

Work _______ Skills are Random and varied.

a)

Teams

b)

Groups

11.

Work _______ Goal is Share information.

a)

Groups

b)

Teams

12.

Work _______ Goal is Collective performance.

a)

Groups

b)

Teams

13.

________ teams have 5 to 12 employees from the same department.

a)

Self-Managed

b)

Virtual

c)

Problem-Solving

d)

Cross-functional

14.

________ teams perform highly related or interdependent jobs.

a)

Virtual

b)

Problem-solving

c)

Cross-functional

d)

Self-managed

15.

Cross-functional teams are made up of employees from same __________ level.

a)

hierarchical

b)

educational

c)

grade

d)

skill

16.

Which of the following is NOT a communication link used by Virtual teams.

a)

wide-area networks

b)

face to face

c)

video conferencing

d)

e-mail