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Makan Place Vision

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

how the staff feel about their work, their working environment, also from the quality and physical safety of environment are categorize as below core value...

a)

well being

b)

integrity

c)

teamwork

d)

employee recognition

2.

taking the initiative to bring out positive results, meaning not waiting for others to act and caring about the outcome as much as the owner of the company would, or being accountable for the result of your action is the core value of Product and Service Excellence.

a)

integrity

b)

sense of belonging

c)

take ownership

d)

communication

3.

below are core value of People Focus except

a)

teamwork

b)

well being

c)

employee recognition

d)

grooming

4.

in Makan Place vision and mission, reputation, market positioning, and financial performance are some of the value of .....

a)

customer focus

b)

achievement

c)

people focus

d)

none of the abpve

5.

which is the correct statement for "Customer Focus" value...

a)

our performance result in overall company achievement; vision and mission, furthermore financial performance

b)

customers are our aim who will always benefit from our excellence performance

c)

to live day to day operation by providing product and service excellent

d)

employees, who feel content, live the same mission and sustain the company vision, are our most important asset

6.

to deliver the most pleasant casual dining experience for our guests, is our....

a)

mission

b)

vision

c)

one of our core value

d)

none of the above

7.

below is the core value of "customer focus" except....

a)

guest preference

b)

guest engagement

c)

security and privacy

d)

reputation

8.

awards, reputation, market positioning, brand recognition, financial performance are the core values of.....

a)

customer focus

b)

product and service excellence

c)

achievement

d)

people focus

9.

giving a great customer service every time is part of the core value of Product and Service Excellence, which is

a)

integrity

b)

consistency

c)

sense of belonging

d)

take ownership

10.

offering a table near the fan to the guest that looks hot is part of the core value Customer Focus which is

a)

guests preference

b)

guest satisfaction

c)

guest engagement

d)

anticipation of guest needs