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Developing Your Social Intelligence Part IV

Total questions: 14

Worksheet time: 4hrs 30mins

Name
Class
Date
1.

To listen well includes: (Select all that apply) Pg. 92-93.

a)

Looking for meaning in their words

b)

Confirm your understanding

c)

Open ended questions

d)

Practicing while listening to your feelings

2.

Empathizing is simply just listening? (Pg. 94-95)

a)

Mostly true

b)

Mostly false

3.

A simple empathetic gesture could be a: (Pg. 94-95)

a)

gentle touch

b)

sympathetic look

c)

thumbs up

d)

scratch on the head with one eyebrow raise

4.

The way to manage delivering disappointing news to someone is to: (Pg. 96-97)

a)

Don't worry if it is too upsetting, they need to hear it anyways

b)

Don't get too emotional yourself and see if you can help.

c)

Think ahead and prepare what you are going to say.

d)

Don't forget to follow up with them later

5.

"People will forget what you said, people will forget what you did, but people will never_______ finish the quote...(Pg. 98-99)

a)

forget how you made them chill.

b)

forget how you made them feel.

c)

remember that you are made them laugh.

d)

forget the times you made them feel.

6.

Being kind and considerate means you: (Select all that apply) Pg. 98-99.

a)

Don't monopolize conversations

b)

Need your head checked

c)

Are punctual (For Mr. Neilson's class!!!)

d)

Are considerate about others when your in public

7.

When helping someone with their anger you should: (Pg. 100-101)

a)

Breath with them and try to cool them down

b)

Try and mirror their emotions

c)

Be cool and let them do some of the talking

d)

Listen, stay calm or leave

8.

To motivate people you should: (Select all that apply) Pg. 102-103

a)

Connect emotionally with them

b)

Inspire them with art and creative writing

c)

Ask what motivates them

d)

Try to help them see the vision through images in their minds

9.

To better compromise one should: (Pg 105-104)

a)

Know what you are willing to compromise on and what you want.

b)

Be strong and pushy

c)

Find common things you both disagree on and try to work on what you can to get what you want.

d)

All of the above

10.

You can learn to delegate better if you: (Pg 106-107)

a)

Have courage to lead

b)

Have excellent people who will ask you if you have more work for them to do

c)

Take training on management and leadership

d)

Choose the right task for the right person, someone that can manage it despite their current load.

11.

To manage group dynamics one should: (Pg. 108-109)

a)

Bring pets to class

b)

Observe people in groups and how they act and look for differences

c)

Look for people who are mirroring one another

d)

Help people find commonalities

12.

To shut someone up nicely you should: (Pg. 110-111)

a)

Point and say "look it is Superman!" and run the other direction

b)

Be nice and complimentary and say thanks but I am going now

c)

Look for your opportunity to interrupt

d)

Touch their arm

13.

To manage the silent treatment you should: (Pg. 112-113)

a)

Sing a song and distract yourself

b)

Care less about how others feel about you

c)

Say, "I feel there is a problem between us."

d)

Open your phone and disappear from the world of talking people

14.

When giving criticism you should: (Pg. 114-115)

a)

Think first and watch your words carefully

b)

Make sure you are happy and not to open about your feelings

c)

Hold your tongue. No seriously, stick your tongue out and hold it with salad tongs.

d)

Provide solutions and describe what can be changed and improve