WorksheetsBSD WARID
Total questions: 10
Worksheet time: 20mins
Name
Class
Date
1.
Jazz caller tune is recursive
a)
Yes
b)
No
2.
Charges of Jazz tune Postpaid (with taxes) are
a)
Rs.46/month
b)
Rs.54/month
c)
Rs.55/month
d)
Rs.44/month
3.
Copy feature is used by short code
a)
3
b)
2
c)
*3
d)
*2
4.
If Number is block on stolen we can restore number from
a)
Account management -change service
b)
Order management -change service
c)
Order management -Subscription Reconnection
d)
Account management -Subscription Reconnection
5.
In Jazz Drive , Free Plan is only available for one month
a)
true
b)
false
6.
For Jazz world App, TAT for complaints where the TT is created and to be fixed at Technology end
a)
6 Hrs incase the issue need to be fixed at technology end.
b)
12 Hrs incase the issue need to be fixed at technology end.
c)
24 Hrs incase the issue need to be fixed at technology end.
d)
None of the above
7.
When Dealing with a Customer, You Should Not?
a)
Get caught up in an argument.
b)
Use the word "NO"
c)
Give out orders or place blame on the Customer.
d)
All of the above
8.
Taxes details are
a)
AIT 12.5% & GST 18.5%
b)
AIT 12.5% & GST 19.5%
c)
AIT 13.5% & GST 19.5%
d)
None of the above
9.
We can see current month billing from the following tab(s)
a)
Invoices
b)
Unbilled
c)
Receipts
10.
Our postpaid subscribers can avail International Roaming and Call Conference (MPTY) facilities together
a)
YES
b)
NO
100 %
