WorksheetsFacilitation Skills
Total questions: 10
Worksheet time: 5mins
World Class Matrix Model using 2 Indicators to map where organizations position is. Those 2 indicators are;
Performance and Practice
Practice and Implementation
Implementation and Performance
Profit and Loss
Below are one of the 10 tips of Facilitation Tips, EXCEPT:
Divide it into three
Act, don't perform
Reinforce your message
Reflect and deflect
These are things you have to do regarding COGS Insights, EXCEPT:
Highlight positives and build on good insights
Get participants involvement
Extract and Summarize
Put ALL insights into your slides
Below are the learning styles of your audience;
Activist
Extroverted
Introverted
Thinker
These are types of questions you may ask your audience, EXCEPT
Closed
Probing
Leading
Investigating
Elements of empowerment are;
Willing-Able-Accountable-Allowed
Willing-Learn-Practice-Apply
Able-Allowed-Practice-Apply
Able-Demonstrate-Practice-Apply
Characteristics of Adult learners is;
Only learn when motivated
Learn best in formal environment
Does not require support
Responded well in single way interaction
Some of the Active Resistance, EXCEPT
Anger
Bravado
Showing off
Forgetfulness
Some of the Passive Resistance,
Anger
Bravado
Showing off
Forgetfulness
Implementation structure in CMES implementation with responsibilities of training team and team leaders are;
Internal trainers
Site Steering Comittee (SSC)
Implementaion Task Force (ITF)
Executive Leadership Comittee (ELC)
