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WorksheetsMB B SEG
Total questions: 10
Worksheet time: 20mins
Name
Class
Date
1.
What are the charges of Hungama Music Bundle?
a)
20/Month
b)
20/Week
c)
25/Week
d)
10/Week
2.
Which will be the handling if customer receives error (App is not compatible with this device) while sign up/sign in for Jazz World App.
a)
E-Front Activity
b)
Service Request
c)
Escalate to TL
d)
Guide customer to change handset
3.
Validity of Mega Super Duper Weekly offer is
a)
X+6 Days
b)
X+7 Days
c)
7 Days
d)
6 Days
4.
AJK (Azad Jammu & Kashmir) and GB (Gilgit Baltistan) series numbers couldn’t be ported out.
a)
true
b)
false
5.
How many complaints can be registered for each secondary number in 24 hours in Jazz World App?
a)
1
b)
3
c)
5
d)
7
6.
How much Social Media data will be given to New DATA sim user
a)
1GB
b)
2GB
c)
3GB
d)
4GB
7.
Prepaid customers can request for E-Tax on their updated home address
a)
true
b)
false
8.
TAT for NAZARA games JAZZ Trouble shoot is
a)
24 hours
b)
48 hours
c)
2 hours
d)
1 working day
9.
Recharge history can be check in Siebel under the recharge history tab
a)
false
b)
true
10.
Communication is the act of transmitting
a)
true
b)
false
c)
No idea
d)
Who cares
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