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WorksheetsMFS FE 3(LHR)
Total questions: 10
Worksheet time: 20mins
Name
Class
Date
1.
We are also giving discount offer on Saloon
a)
true
b)
false
2.
What % of discount is available on Meat and Cuts mutton items
a)
0.1
b)
0.2
c)
0.3
d)
0.4
3.
Discount offers can only be availed by Quick QR, and details are also available on our Jazzcash website
a)
true
b)
false
4.
if Customer is unable to find Mobilink agent near location than complaint will be process in
a)
E-front
b)
Siebel
c)
ready cash portal
d)
cps
5.
TAT for Cash Withdrawal Disputes
a)
7 working day
b)
Live Call Transfer
c)
4 working days
d)
No complaint
6.
Service charges for 3,000-4,000 Cash Withdrawal from Mobile Account through other bank’s ATM is
a)
Rs 10
b)
Rs 15
c)
Rs 20
d)
Rs 50
7.
The yearly credit & debit limit for level 2 is
a)
4000000
b)
6000000
c)
7000000
d)
8000000
8.
4444 helpline is free of cost
a)
true
b)
false
9.
Customer wants to update his email address then verification level from cps is
a)
Customer Name
b)
Customer CNIC
c)
Name ,CNIC , Email address
d)
L2
10.
If a customer is irate, you should stay quiet amid this aggression
a)
true
b)
false
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