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Test KD 25 Giving service / Help

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Man : I'll put them here, Mam.

Woman: Thanks for the help with the bag, young man.

Man : You are welcome, Mam. Well, I have to go.

Why does the man to the woman?

a)

He put his bag in the woman's house.

b)

He carried the woman's bags.

c)

He helped the woman buy a bag.

d)

He gave the woman a bag.

e)

He took the woman to the bag store.

2.

Woman : Finally, I got the package.

Man : Please, sigh here.

Woman : Okay.

Man : Could I hold your package while you sign in?

Woman : Thank, that would help a lot.


What will the woman probably do?

a)

Give the package.

b)

Sign the package.

c)

Hold the woman's package.

d)

Help the woman sign the package.

e)

Give the signature to the woman.

3.

Man : Can I give your hand?

Woman: Oh, yes please. I want to buy a blender. Can you show me?

Man : Sure. Come with me. I'll show you.

Woman: Thank you.

Man : Here are the blenders.


What is the profession of the man?

a)

A tour guide.

b)

A manager.

c)

A cook.

d)

A shop assistant.

e)

A waiter.

4.

Woman : Would you like some help carrying those plates, Mom?

Woman : ....


What is the most appropriate response to say next?

a)

No, problem.

b)

Thanks, that's very kind of you.

c)

Please, do it.

d)

I don't like it.

e)

I should help you.

5.

Man : What's wrong, Madam?

Woman : I can't open the door.

Man : ....


What is the most appropriate response to say next?

a)

Please, don't bother.

b)

What can I do for you?

c)

What if I close it?

d)

May I help you leave the room?

e)

Would you like me to open it for you?

6.

Woman : Good morning sir, Can I help you?

Man : I am looking for a pair of leather shoes.

Woman : What size are you looking for?

Man : 39


Where does the conversation most likely take place?

a)

At a canteen.

b)

At a shoe shop.

c)

At a barber shop.

d)

At a hospital

e)

A post office

7.

Man : Excuse me. May I take your suitcase to your room?

Woman: Yes, please. Thank you very much.


What is the profession of the man?

a)

A waiter.

b)

A manager.

c)

A bartender.

d)

A clerk.

e)

A bell boy.

8.

Jemima : May I help you? You look so confused.

Mrs. Ray : Yes, Please. I cannot find my grandson. He was waiting for me here, and now he's gone.

Jemima : have you told your problem at the security of this supermarket?

Mrs. Ray : Not yet.

Jemima : Well, let's go to the security desk. He will help you.


Where does the conversation most likely take place?

a)

At School canteen.

b)

At a traditional market.

c)

At a supermarket

d)

At hospital.

9.

Jemima : May I help you? You look so confused.

Mrs. Ray : Yes, Please. I cannot find my grandson. He was waiting for me here, and now he's gone.

Jemima : have you told your problem at the security of this supermarket?

Mrs. Ray : Not yet.

Jemima : Well, let's go to the security desk. He will help you.


What will Jemima do then?

a)

She will look for her grandson.

b)

She will call the security staff.

c)

She will call the police

d)

She will meet the security person.

e)

She will offer help the security.

10.

Jemima : May I help you? You look so confused.

Mrs. Ray : Yes, Please. I cannot find my grandson. He was waiting for me here, and now he's gone.

Jemima : have you told your problem at the security of this supermarket?

Mrs. Ray : Not yet.

Jemima : Well, let's go to the security desk. He will help you.


From the dialogue, we know that Jemima is looking for ...

a)

the security

b)

the supermarket assistant

c)

her grandson

d)

her husband

e)

the location of supermarket

11.

Jemima : May I help you? You look so confused.

Mrs. Ray : Yes, Please. I cannot find my grandson. He was waiting for me here, and now he's gone.

Jemima : have you told your problem at the security of this supermarket?

Mrs. Ray : Not yet.

Jemima : Well, let's go to the security desk. He will help you.


The underlined sentence is to ...

a)

asking for help

b)

offer help

c)

decline help

d)

refuse service

e)

ask for information

12.

Jemima : May I help you? You look so confused.

Mrs. Ray : Yes, Please. I cannot find my grandson. He was waiting for me here, and now he's gone.

Jemima : have you told your problem at the security of this supermarket?

Mrs. Ray : Not yet.

Jemima : Well, let's go to the security desk. He will help you.


The underlined sentence is intended to ...

a)

refuse service

b)

accept service

c)

look for information

d)

ask for help

e)

offer help

13.

Read the text and answer the question.


A man was driving his car, when he saw an old lady, stranded on the side of the road. So, he stopped his car and got out.


He smiled while he approached her, still she was worried, as nobody had stopped for hours. Moreover, he did not look safe, as his appearance was so poor and shabby. He could see, how frightened she was, so he tried to calm her. "I am here to help you, don't worry. My name is Bryan Anderson."


The tire was flat, so he had to crawl under the car. While changing the tire, he got dirty and his hands were hurt.


When the job was done, she asked how much she owed him for his help. Bryan smiled. He said, "If you really want to pay me back, the next time you see someone who needs help, give that person the needed assistance. And think of me. (Edy MAN 4 Sleman)


Why did the lady stand on the side of the road?

a)

Her car was stolen.

b)

She culd not go home.

c)

She was afraid of strangers.

d)

She was left by her husband.

e)

Her car tire was flat.

14.

A man was driving his car, when he saw an old lady, stranded on the side of the road. So, he stopped his car and got out.


He smiled while he approached her, still she was worried, as nobody had stopped for hours. Moreover, he did not look safe, as his appearance was so poor and shabby. He could see, how frightened she was, so he tried to calm her. "I am here to help you, don't worry. My name is Bryan Anderson."


The tire was flat, so he had to crawl under the car. While changing the tire, he got dirty and his hands were hurt.


When the job was done, she asked how much she owed him for his help. Bryan smiled. He said, "If you really want to pay me back, the next time you see someone who needs help, give that person the needed assistance. And think of me. (Edy MAN 4 Sleman)


Where did the conversation most likely take place?

a)

at the bank of road

b)

at a private bank

c)

at automotive service

d)

in a hospital

15.

A man was driving his car, when he saw an old lady, stranded on the side of the road. So, he stopped his car and got out.


He smiled while he approached her, still she was worried, as nobody had stopped for hours. Moreover, he did not look safe, as his appearance was so poor and shabby. He could see, how frightened she was, so he tried to calm her. "I am here to help you, don't worry. My name is Bryan Anderson."


The tire was flat, so he had to crawl under the car. While changing the tire, he got dirty and his hands were hurt.


When the job was done, she asked how much she owed him for his help. Bryan smiled. He said, "If you really want to pay me back, the next time you see someone who needs help, give that person the needed assistance. And think of me. (Edy MAN 4 Sleman)


What did the man want as the reward?

a)

He wanted Some money.

b)

He wanted the woman to pay him back.

c)

He wanted the woman to help the others who need help.

d)

He wanted the woman to change the tire.

e)

He wanted the woman to be careful every time.