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Worksheetsการบริหารการเปลี่ยนแปลง
Total questions: 20
Worksheet time: 10mins
A set of procedures structured to plan, attract and maintain the workforce is known as
Human Resource Management
Human Resource Planning
Human Resource Recruitment
Human Resource Maintenance
_____ is critical in a changing environment
Human Resources
Operations
Marketing
Finance
An organisation committed to building competency to respond in the complex environment is known as a
change adept organisation
change reactive organisation
change ready organisation
change responsive organisation
Low risk tactics for overcoming resistance to change include;
communication, support and threats
participation, support and manipulation
communication only
communication, participation, support and negotiation
Financial performance, policies, employees and corporate culture are all ___________ reasons for change
internal
operating
external
None of the above
Customer, suppliers, competitors and unions are all ________ reasons for change.
internal
operating
external
None of the above
Politics, socio-cultural, technological and environmental factors are all ___________ reasons for change.
internal
operating
external
None of the above
Lack of consultation and a negative relationships between employees and management can lead to the change
not being accepted by employees
being accepted by employees
being implemented effectively and efficiently
being implemented effectively but not efficiently
___________________ may mean the organisation is able to easily change its operations management system
Strict legislation
Loose legislation
High productivity
Low productivity
Scoring favourable and unfavourable factors based on influence to make a go/no-go decision is known as conducting a
Favourable Force Analysis
Locke's goal setting
Herzberg two factor theory
Force Field Analysis
Step FIVE of Kotter's is
consolidate improvements and produce more change
empower others to act on the vision
plan for and create short term wins
communicate the vision
Step SEVEN of Kotter's is
consolidate improvements and produce more change
plan for and create short term wins
institutionalise new approaches
empower others to act on the vision
Step THREE of Kotter's is
communicate the vision
form a guiding coalition
create the vision
establish a sense of urgency
Setting attainable and realistic objectives for the change are _______ strategies
low risk
coercive
communication
autocratic
This is when an area typically covered by the government becomes managed by a private company
Merger
Public Listing
Privatisation
Acquisition
____________ is when two companies create a new company
An acquisition
A merger
A privatisation
A public listing
A small response to change is referred to as an _____________________ change
impervious
impactful
immediate
incremental
The costs to fix and update, the constant changes and lack of reliability are all reasons _______ technology
for
against
High risk strategies for management to adopt to lead change are
manipulation, coercion, threats and autocratic management
manipulation and communication
manipulation, negotiation and threats
support, negotiation, manipulation and coercion
The penguins celebrated hero's day because of
Kotter's 7th step
Kotter's 6th step
Kotter's 8th step
Kotter's 5th step
