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Professional Manager

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

Which of the following is NOT a direct function of a manager?

a)

Setting departmental goals

b)

Approving corporate budget

c)

Managing performance of staff

d)

Motivating employees

2.

"Accountability, financial and non-financial, is a key domain of management function"

a)

True

b)

False

3.

To have an effective accountability within an organization, manager has to:

a)

a. Prioritize goals with your team

b)

b. Review goals regularly with employees

c)

c. Scan the horizon for any changes that might affect goals

d)

d. All of the above

e)

e. Only (a) and (b)

4.

For prioritizing tasks, one has to start with:

a)

Tasks that have high impact, but difficult to achieve

b)

Tasks that have low impact and low level of difficulty

c)

Tasks that have low impact and high level of difficulty

5.

According to Maslow's Hierarchy of Needs, which of the following needs comes at the top of the hierarchy:

a)

Love and belongings (needs for friendship, family and sense of connection)

b)

Physiological needs (needs for basics such as water, food, shelter and air)

c)

Esteem (needs for respect, self-esteem and recognition)

6.

In helping you in decision making, which one of the following has the LEAST impact:

a)

Be truly open minded

b)

Recognize your own bias and avoid taking sides

c)

Avoid absolute wording (such as complete, none, full, always)

d)

Record your decision for filing and reference purposes

7.

Kotter's and Lewin's are models for:

a)

Performance management

b)

Change management

c)

Risk management

d)

Quality management

8.

Using URGENCY vs. IMPORTANCE matrix in time management, if the given task is URGENT but NOT IMPORTANT, then you should:

a)

Do it urgently now

b)

Eliminate it from your schedule

c)

Delegate it to your subordinate

d)

Defer it to sometime later

9.

According to Belbin's model, which of the following are the main categories of roles in a team:

a)

Thinking, action and people roles

b)

Thinking, monitoring and people roles

c)

Action, completing and coordination roles

10.

"The willingness to exert high levels of efforts to reach organization goals, with satisfaction of some individual needs" is definition of:

a)

Delegation

b)

Performance

c)

Motivation

d)

Customer satisfaction