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CS REFRESHER Q3 2019

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

What type of banners is CS NOT working on?

a)

Dynamic display banners

b)

Clip (Dynamic Video)

c)

Static Ads

d)

Social (Facebook Dynamic Ads)

2.

According to SLAs, how much time does CS have to answer a ticket?

a)

12 seconds

b)

36 hours

c)

2 working days

d)

4 working days

3.

A client received a demo.

They tell you they "don't like the 728x90 banner" on that demo.

What should you tell them?

a)

With the "sizeless" feature activated, bad looking formats will be excluded once live

b)

We should remove this format to keep only the best looking ones

c)

Demo show different banners depending on the user or if you refresh, so we might not see the same things as them

d)

CS created awesome banners, so their opinion doesn't matter ;)

4.

Client is sending a set of banners they created on their side.

They tell you they were able to have these live before.

a)

These are Static Banners - you ask TS to help you with this

b)

These are badges - you ask CS to help you with this

c)

These are active elements layout - you as CS to help you with that

5.

A "D" segment client asks for a call with a designer, to speed up the process and understand our capabilities

a)

"Sure! Our creative team is available 24/7! Just pick a date that works for you"

b)

C&D clients are eligible - You contact the CS teamlead with business details

c)

Only C clients are eligible.

6.

What is the "Crossover layout" feature?

a)

The combination of different product grid & views to create new options

b)

A new type of layout that designers create with the new Tool, "Creative Studio"

c)

Enabling the product view to expand for top recommended products

7.

What is the "Asymmetric grid" feature?

a)

It allows more space for the top recommended product view

b)

It enables to display branding images within the banners

c)

It crops useless part of product images to center them and make them symmetrical

8.

What is the "Sizeless" feature?

a)

Allows banners to expand as a pop-up window on eligible publisher websites

b)

Enables displays on a wider inventory of formats, bringing more displays

c)

Number of products in the banners is computed using the size of the average basket (bigger basket = more products shown)

9.

A client would like to push user to install their app, what can you offer?

a)

Offer client to create an inApp campaign using dynamic banners

b)

Ask TS to activate the specific APP formats

c)

Use App install banners on a dedicated campaign

10.

Client would like to add animated gifs as coupons.

What are our recommendation on that?

a)

We do recommend gifs as they're more appealing and brings more clicks

b)

Gifs should be used ONLY as fullsize coupons

c)

Gifs can increase banner loading time & be blacklisted on some publishers

11.

Client ask you on a Friday to deploy a new headline for their Facebook ads just for the weekend

a)

You open a ticket to CS and ask your manager to prioritize the request

b)

You can change the headline on your side and schedule it accordingly

c)

This is not relevant as a change of headline can take up to 48h to show up in live banners

12.

Client came across a native ad.

They ask what we can do to make them stand out more.

a)

By nature native ads are deisgned to follow publishers guidelines

b)

We can plug Active Elements on ALL native ads to enhance them visually

c)

You can open a redesign ticket, and CS will add more flashy colorsets

d)

We can use coupons on natives to drive more clicks