NEW
Font size
WorksheetsVerizon - UXINDIA Stall Quiz 3
Total questions: 10
Worksheet time: 3mins
Can you guess the speed of 5G ?
8 - 15 MB / second
20 - 40 MB / second
1 - 10 GB / second
25 - 40 GB / second
React JS was developed and used by which organization?
What % of customers are likely to purchase on mobile friendly site?
38%
66%
50%
40%
How does a customer feel like,when receiving personalized service?
Feels disrespected
Feels the company knows what the they want
Feels engaged with the company
None are correct
Which company funded customer experience over advertising?
Amazon
Netflix
What percentage of customers are less likely to switch brands when there is a good experience.
15.8%
20.5%
10%
25%
Fixing a User Experience error after development is upto ________more expensive than fixing it before
100 times
200 times
50 times
75 times
By 2020 what is expected with near perfect execution?
Completely digital customer experiences
Better product life cycles
Omni-channel customer experience
Customer experiences in IoT
When is the best time to ask a customer for their feedback?
When they are entering their credit info
Right after they made their purchase
1 day after they made their purchase
2 weeks after they made their purchase
How many positive experiences does it take to make up for one unresolved bad experience?
12
7
15
10
