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WorksheetsA2 Business - Operations review
Total questions: 10
Worksheet time: 6mins
Business operations is the department in a business that is responsible for:
Marketing
Finance
Production of goods/provision of services
Human resources
A benefit to a business of introducing lean production methods is that:
Unit costs should be minimised in the long term
New processes will be easily implemented
Training costs will be low
All staff will be happy to take on additional responsibilities
Which of the following is a benefit to a business of minimising waste in its supply chain?
Lower unit costs
Higher labour turnover
Higher revenue
Purchasing economies of scale can be achieved
Total quality management aims to:
Give production line staff minimal say in the level of quality standards
Check quality standards at the end of the production line
Ensure that quality is the responsibility of everyone in an organisation
Ensure a single person/single team is responsible for quality
A business that allows its customers to make purchases in store, via its website or by the telephone is called a(n):
Pure play retailer
Omni-channel retailer
E-tailer
Bricks and mortar retailer
A manufacturer employs 18 machinists in a workshop. During a single week, 1440 pairs of jeans are produced. Therefore, labour productivity per worker for the week was how many pairs of jeans
80 pairs
25 920 pairs
1440 pairs
18 pairs
What does kaizen mean?
Land of the rising sun
Continuous improvement
Multi-skilling
Market orientated
Which of the following is a potential disadvantage of TQM
Waste and inefficiences rise
It is expensive to implement
It is not recognised globally
It is unclear
What impact will internal economies of scale have on costs?
Total costs will fall
Average costs will rise
Variable costs will rise
Average costs will fall
