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>> Apex Interns | Prof Email Writing

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Getting to the point quickly in emails is important because... (2)

a)

People don't spend a lot of time actually reading emails

b)

People can be in a hurry or impatient

c)

People don't understand

d)

None of the above

2.

Business writing is____________ in style

a)

Clumsy, long & formal

b)

Friendly, upbeat & conversational

c)

Clear, concise & expressive

d)

Short, unfriendly & sarcastic

3.

Why is identifying your audience important? (2)

a)

It ensures I match my language to the person

b)

So that we can make friends

c)

I should write in the same style to everyone

d)

It shapes my content

4.

I should ________ information that isn't directly relevant.

a)

Expand on

b)

Leave out

c)

Give extra

d)

Underline

5.

People from different places around the globe converse differently.

a)

True

b)

False

6.

One essential component of Business Writing is...

a)

Funky style & friendly tone

b)

Interesting content

c)

Clarity & Brevity

d)

Relationship forming

7.

A Gold Nugget of email writing is:

a)

I should be rude

b)

I should write in the positive, be assertive and solutions-focused

c)

I should have good work relationships

d)

I should write in the third person

8.

Why is a Call To Action important? (2)

a)

It tells your reader what you want them to do

b)

It markets my company

c)

It increases my workload

d)

It improves my chances of a response

9.

The subject line of my email should include a...

a)

Noun

b)

Verb

c)

Adverb

d)

Adjective

10.

At the end of editing my email, the content should be...

a)

Vague

b)

Directly relevant

c)

Chatty

d)

Descriptive

11.

A good way to close my email message is...

a)

Lots of love

b)

Kind regards

c)

From

d)

Nothing

12.

When I haven't heard back from someone, I should...

a)

Report them

b)

Follow up appropriately

c)

Send them a shouty email

d)

Facebook message them

13.

The ultimate goal of your email is to...

a)

Move your reader to action

b)

Network

c)

Say hi

d)

To get no response

14.

Before I send any email I should... (2)

a)

Check with my manager

b)

Know what the exact subject is

c)

Reread the mail and edit it

d)

Make sure I've put in fancy words

15.

What type of sentences should you use in emails?

a)

Long ones

b)

Short , simple ones

c)

Complicated ones

16.

You should state your conclusion at the beginning, not the end.

a)

True

b)

False

17.

Email should be used to...

a)

Resolve problems

b)

Coach

c)

Strategise

d)

None of the above

18.

What is being 'abrupt'?

a)

Being friendly

b)

Being overly concise

c)

Being angry

d)

Being concise

19.

Proofreading is...

a)

Researching

b)

Writing a draft

c)

Wasting time

d)

Checking my writing for errors

20.

A working draft is...

a)

A rough version

b)

The final version

c)

A mindmap

d)

Paperwork