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E-Commerce in Business

Total questions: 35

Worksheet time: 18mins

Name
Class
Date
1.

E-Commerce is known as doing business through an ___________ marketplace.

a)

International

b)

Open

c)

Electronic

d)

Artificial

2.

E-tailing is selling _______ on the Internet

a)

Electronic tails

b)

Computers

c)

Social networds

d)

Retail goods

3.

Which of the following is NOT a characteristic of a virtual business

a)

Has a physical store and location

b)

Does not have a physical store

c)

Can reach customers in remote locations

d)

Offers digital goods or services

4.

E-Commerce is usually accepted by people who are

a)

Older than 50 years old

b)

Highly concerned with inconvenience

c)

Uncomfortable with changing technology

d)

Well educated or computer competent

5.

The process of selling goods or services to a final consumer is known as

a)

B2C

b)

B2B

c)

B2K

d)

B2A

6.

Which of the following is not a use for e-commerce

a)

Marketing

b)

Investing

c)

Socializing

d)

Researching

7.

Trading goods and services in place of spending money is an example of _______ with E-Commerce.

a)

Marketing

b)

Investment

c)

Researching

d)

Banking

8.

______ with e-commerce makes it easier to keep personal orders separate from business.

a)

Banking

b)

Marketing

c)

Researching

d)

Investing

9.

___________ with e-commerce allows business owners to observe the market for current up-to-date prices.

a)

Investing

b)

Marketing

c)

Banking

d)

Researching

10.

A _______ brings previously unknown sellers and buyers together.

a)

Cyberoperator

b)

Cybermentor

c)

Cybermarketer

d)

Cybermediary

11.

Advantages of e-commerce do NOT include __________.

a)

Increased international sales

b)

Required daily site maintenance

c)

Sudden increased productivity

d)

Potential to eliminate intermediaries

12.

One of the disadvantages of e-commerce is _________

a)

It is not the best form of distribution for all products

b)

it extends business beyond geographic limits

c)

it increases computer literacy in teh workplace

d)

it can restructure supply chain

13.

An example of goods that are considered successful e-commerce product is

a)

Scented candles

b)

custom fitted clothing

c)

food

d)

music

14.

Which of the following is NOT a customers benefit of e-commerce?

a)

The opportunity to e-mail product information to others

b)

easy comparison of sellers on the basis of price, quality and service

c)

can increase computer literacy in the workforce

d)

The ability to build an order over several days

15.

Which of the following is NOT a factor of success in e-commerce?

a)

The ability to provide bonuses to management team

b)

The ability to provide technical support

c)

The ability to create effective web design

d)

The ability to participate in efficient post-sale service

16.

_________ is the act of sending a falsified e-mail or instant message which creates the appearance of a legitimate business to obtain account information.

a)

Hacking

b)

Credit card fraud

c)

Hunting

d)

Phishing

17.

Security barriers which protect against hackers or unwanted traffic are called __________.

a)

Security policies

b)

Firewalls

c)

Secure sites

d)

SSL

18.

An identity thief would be interested in obtaining all of the following EXCEPT____________________

a)

Grade point average

b)

social security number

c)

birth date

d)

credit card number

19.

SSL Protocol, a system used to protect data, stands for ___________________?

a)

System security layer

b)

Secure system location

c)

Secure sockets layer

d)

Security system lock

20.

To increase identity theft protection you should only make purchases on ___________

a)

sites that are secure

b)

sites that look safe

c)

sites that are recommended by friends

d)

sites that ask for personal information

21.

All of the following are elements required for successful e-commerce EXCEPT _________________.

a)

A place to sell the product

b)

A method of shipping

c)

A process for accepting returns

d)

A physical store

22.

PayPal is an example of _________

a)

A webmaster

b)

An internet service provider

c)

A web payment service

d)

Software

23.

________ is as, or more, important online because competition is just a click away

a)

supply

b)

customer relations

c)

web design

d)

shipping

24.

Companies which provide Internet access to individuals and companies are ________________

a)

Internet service providers

b)

Internet solution providers

c)

Internet support programs

d)

Internet services panels

25.

________ create and maintain websites.

a)

Virtual Hosting Services

b)

Software developers

c)

Webmasters

d)

Webcreaters

26.

_______ refers to distributing, buying, selling, marketing and servicing products over the Internet.

a)

E-tailing

b)

E-commerce

c)

E-business

d)

E-tailware

27.

Virtual companies do NOT have which of the following?

a)

Tangible products

b)

Customers in remote areas

c)

Physical store or location

d)

Employees or managers

28.

What year was e-Bay founded?

a)

1992

b)

1995

c)

1997

d)

2001

29.

The uses of e-commerce are marketing, investing, banking and which of the following?

a)

Research

b)

Communication

c)

Expanding

d)

Developing

30.

Consumers opposed to e-commerce are often concerned with which of the following?

a)

Crowds

b)

saving money

c)

product quality

d)

security

31.

What percentage of Americans have Internet access?

a)

Roughly 83 percent

b)

Roughly 91 percent

c)

Roughly 98 percent

d)

Virtually 100 percent

32.

Which of the following works similarly to a checking account and is recognized as one of the world's primary methods of online payment?

a)

Debit cards

b)

PayPal

c)

Intuit

d)

Cash

33.

Firewalls describe someone who breaks into computer systems.

a)

True

b)

False

34.

Which of the following is a category of poor e-commerce products as stated in the presentation?

a)

replacement parts

b)

travel services

c)

perishable goods

d)

customized goods

35.

Which of the following describes enterprise computing?

a)

Creating your own website

b)

Paying for website services

c)

Counseling a website designer

d)

Paying for web space