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Behavioral Management Approach

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The Wester Electrical Hawthorne experiments were conducted by...

a)

Abraham Maslow

b)

Elton Mayo

c)

Mary Parker Follet

d)

Hugo Munsterbeg

2.

What were the result of the “Ilumination Experiments” (Western Electrical Hawthorne Experiem)

a)

That ilumination plays a key roll in increasing productivity.

b)

That ilumination doesn’t play a key roll in increasing productivity.

3.

What is not a result from the “Relay Assembly Test Room” study (Western Electrical Hawthorne Experiem)

a)

Productivity increases when the company provides food

b)

Productivity increases when there is a sense of responsibility

c)

Productivity increases when there is belonging

d)

Productivity is related to the employees’ attitude

4.

Which one is not a characteristic of Theory X

a)

Employees are lazy

b)

Employees are indifferent to organizational needs

c)

Employees prefer to be led

d)

Employees seek responsibility

5.

What it is not a characteristic of Theory Y

a)

Creativity is encouraged

b)

Employees are resistant to change

c)

Expenditure of physical effort is natural

d)

Threat and punishment are not effective means

6.

Industrial Psychology

a)

Hugo Munsterbeg

b)

Robert Owen

c)

Mary Parker Follett

d)

Abraham Maslow

7.

Motivation Theory

a)

Hugo Munsterbeg

b)

Robert Owen

c)

Mary Parker Follett

d)

Abraham Maslow

8.

Which is the correct order for Maslow’s Hierarchy of Needs

a)

Physiological, safety, esteem, self actualization, belonging

b)

Physiological, esteem, self actualization, belonging, safety

c)

Physiological, safety, belonging, esteem, self actualization

d)

Self actualization, physiological, safety, esteem, belonging

9.

Who coined the Theory X and Y

a)

Elton Mayo

b)

Chester Barnard

c)

Douglas McGregor

d)

Robert Owen

10.

Which of the following it isn’t a reason why workers didn’t want to increase productivity in the “Bank Wiring Observation Room” experiments (Western Electrical Hawthorne)

a)

Fear of unemployment

b)

Fear of raising the standard

c)

Protect the slower worker

d)

Fear of responsibility