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WorksheetsLean Six Sigma - Intro & Define Chapters
Total questions: 26
Worksheet time: 17mins
_____ is a tool that is used in the DEFINE phase of lean Six Sigma DMAIC, and can be used in finding the root of a problem.
VOC
SIPOC
CPOQ
DPU
The definition of Lean is to concentrate effort on _____ while improving process flow to achieve speed and agility at lower cost.
defect removal
removing waste
overtime reduction
rework reduction
Having to repeat details missed in a meeting can be viewed as NVA time. What does NVA stands for _____?
Non-value add
No violation allowed
Non-value actions
Next vehicle action
1. What does DMAIC stand for?
Define, Measure, Analyze, Interact, Control
Define, Measure, Analyze, Improve, Control
Define, Measure, Analyze, Implement, Control
None of the above
How many basic quality tools are there?
2
7
10
5
What is Dr. Deming known for?
continual improvement of quality
Toyota
Japanese assembly lines
thinking
Kaizen is
a Japanese word which means "create"
a Japanese word which means "productivity"
a Japanese word which means "collaborate"
Japanese term for "continuous improvement"
After WWII this company had a defective assembly line. They adopted the Dr. Deming continuous improvement philosophy to eliminate inefficiency. What company?
Subaru
Toyota
GMC
Honda
In this process team members should bring a diverse set of ideas, knowledge and experience to help find a solution
Innovation
Team-based problem solving
TQM
NVA
An example of a micro-improvement could be
Go to bed earlier
Wake up late
Eat breakfast slowly
Have no idea what you are going to wear
A system of management that every staff member musts be committed to maintaining high standards of work in every aspect of the company is
NVA
Micro Improvement
TQM
Transformation of Thinking
Ways to solve problems within a company that are different and "out of the box"
TQM
Transformation of Thinking
NVA
DMAIC
This is the highest awards given to both people and companies that demonstrate TQM
Malcom Baldridge National Quality Award
The Deming Prize
Total Quality Management Award
Transformation of Thinking Award
This is an example of ?
Transformation of thinking
Kaizen
TQM
NVA
Which principle focuses in reduced lead time and wastes?
Six Sigma
Lean
Continuous Improvement
Which company created Six Sigma?
Samsung
Iceland
Motorola
Lidl
The project charter is
an agreement between the an advisor and the team
an agreement between partners and the team
an agreement between leadership and the team
an agreement between leadership and friends
What are the 3 main parts to a project charter?
Project Purpose, Business Impact, Scope
Project Purpose, Business Impact, DMAIC
Project Purpose, Organizational definition, Scope
Quality, Business Impact, Scope
Team leaders report primarily to the
Team Members
Coach
Champion
It is good practice to always stop a meeting on time, even if it's not finished.
True
False
How often should the Coach attend a meeting?
Always
Sometimes
Never
Only if asked
SIPOC stands for
Suppliers, Involve, Process, Outputs, Customers
Surplus, Inputs, Process, Outputs, Customers
Suppliers, Inputs, Provide, Outputs, Customers
Suppliers, Inputs, Process, Outputs, Customers
Take Order, Pick up Order, Deliver Order are examples of which SIPOC process?
Supply
Process
Output
Customer
PAL stands for
Purpose, Agenda, Limit
Purpose, Agree, Limit
Plan, Agenda, Limit
Purpose, Agenda, Leave
