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Personal and Business Letters

Total questions: 40

Worksheet time: 2hrs 32mins

Name
Class
Date
1.
When a business types a letter to another business or an individual it is considered a..............
a)
personal business letter
b)
business letter
c)
letterhead
d)
memo
2.
What part of the letter identifies the address of the person receiving the letter?
a)
return address
b)
letter/inside address
c)
memo
d)
letter
3.
When every sentence of a letter is typed at the left margin, what style is being used?
a)
indented
b)
hanging indented
c)
block
d)
memo
4.
What is the body of the letter?
a)
complimentary close
b)
salutation
c)
message/paragraphs
d)
return address
5.
When someone other than the author types the letter you should include............
a)
typist initials
b)
copy notation
c)
enclosure
d)
attachment
6.

What is the right margin?

a)

1

b)

2

c)

0

d)

3

7.

What is the left margin?

a)

0

b)

1

c)

2

d)

3

8.

What is the left margin?

a)

0

b)

1

c)

2

d)

3

9.

What is the font used for a Personal Business Letter?

a)

Comic Sands

b)

Times New Roman

c)

Chiller

d)

Britannic Bold

10.

The first address at the top is called?

a)

Letter Address

b)

Salutation

c)

Writer's title

d)

Return address

11.

"Dear Mr. Case," would be called:

a)

Complimentary close

b)

Writer

c)

Writer's title

d)

Salutation

12.

To leave a blank line between letter parts you hit enter

a)

One time

b)

Two times

c)

Three times

d)

Four times

13.

Where is your HEADER typed?

a)

Left

b)

Right

c)

Top

d)

Bottom

14.

Personal Business Letters are written when

a)

You are typing the letter

b)

You want to look official

c)

When the purpose of the letter represents your personal business

d)

When you write letters for your job

15.
A sheet of stationary with the name, logo and contact information of the organization printed at the top:
a)
Logo
b)
Salutation
c)
Letterhead
d)
None of the above
17.
The top margin for business letters is:
a)
1 inch
b)
1.5 inches
c)
2 inches
d)
1/2 inch
17.
The top margin for business letters is:
a)
1 inch
b)
1.5 inches
c)
2 inches
d)
1/2 inch
18.

Which of the following is an appropriate complimentary closing for a personal business letter?

a)

Sincerely

b)

Justifiably mine

c)

Dear

d)

Complementary

19.

What is the purpose of the salutation in a business letter?

a)

it is the closing

b)

it is the greeting

c)

it is the body

d)

it is the return address

20.

The purpose of a personal business letter is to

a)

conduct personal business

b)

conduct the business of an organization

c)

notify someone that they have been hired

d)

tell someone something very personal about someone else

21.

Which of the following salutations is acceptable for almost any letter writing situation?

a)

Sincerely

b)

Dear

c)

Love always

d)

Forever yours

e)

Dude, What's Up

22.

The date line in letters and memos should be written in this format:

a)

March 12,

b)

3/12/18

c)

March 12, 2018

d)

Monday, 3/12/18

23.

Julie Henderson

123 Main Street

Lenexa, KS 66222

is an example of what part of the business letter?

a)

Heading

b)

Signature Line

c)

Recipients Address

d)

Body

24.

Dear Mrs. Collins, (comma)

is a proper Salutation for a business letter.

a)

TRUE

b)

FALSE

25.
Dear Mr. Zuck:
is an example of a...
a)
Subject Line
b)
Salutation
c)
Greeting
d)
Complimentary Closing
26.
4/5/2017 is an appropriate date to use in a business letter.
a)
TRUE
b)
FALSE
27.
Which part of the letter is the date included in?
a)
Body
b)
Heading
c)
Recipients Address
d)
Complimentary Closing
28.
Something placed in the envelope with the letter.
a)
Enclosure
b)
Attachment
29.
Sending a thank you letter to a company is an example of a Personal Business Letter.
a)
True
b)
False
30.

Apt BLK 30,Eunos St.

#06-116

Singapore 1441

2nd April 2009


Dear Lisa,

I have received your letter asking me to met you at your house this Sunday to discuss the urgent matter you have. I regret however to say that it will not be possible for me to see you on Sunday as I already have a previous appointment. I will see you on Monday, next week, at 5 p.m. Hoping the change of date will be convenient to you.


Your Sincerely,


Daisy


Who is the sender?

a)

Lisa

b)

Daisy

c)

Rio

d)

Rossa

31.

Apt BLK 30,Eunos St.

#06-116

Singapore 1441

2nd April 2009


Dear Lisa,

I have received your letter asking me to met you at your house this Sunday to discuss the urgent matter you have. I regret however to say that it will not be possible for me to see you on Sunday as I already have a previous appointment. I will see you on Monday, next week, at 5 p.m. Hoping the change of date will be convenient to you.


Your Sincerely,


Daisy


Who is the receiver?

a)

Lisa

b)

Daisy

c)

Rio

d)

Rossa

32.
Which date is correctly typed for a letter?
a)
September 28, 2015
b)
Sept. 28,2015
c)
9/28/15
d)
September 28,2015
33.

What appears after the complimentary close in a Mixed punctuation letter?

a)

comma ,

b)

colon :

c)

asterisk *

d)

hashtag #

34.
The main text of a personal letter, business letter, memo, email, or report. 
a)
Complimentary Close
b)
Body
c)
Dateline
35.
A letter sent from one business or organization to another or to an individual.
a)
Personal Business Letter
b)
Business Letter
c)
Friendly Letter
36.
Should business letter be written, or typed?
a)
They should be typed.
b)
They should be written.
37.
What gives the reason behind the letter?
a)
The body
b)
The top
c)
The letterhead
d)
The bottom
38.

Paragraphs are indented in letters arranged in block style format.

a)

True

b)

False

39.

The greeting of the letter is called the ______.

a)

complimentary close

b)

body

c)

attachment notation

d)

salutation

40.

An example of a complimentary close would be

a)

Respectfully Yours

b)

Sincerely:

c)

Cordially yours,

d)

Yours truly