Font size
WorksheetsIT Services - Week 1 & 2 Recap
Total questions: 16
Worksheet time: 6mins
Which business sector is responsible for gathering / sourcing materials (eg. Farming, Metals)
Primary Sector
Secondary Sector
Tertiary Sector
Private Sector
Which business sector is responsible manufacturing/assembling products (eg. building electronic products)
Primary Sector
Secondary Sector
Teritary Sector
Public Sector
Which type of business sector offers services rather than making products? (eg. Shops, Schools)
Primary Sector
Secondary Sector
Tertiary Sector
Voluntary Sector
Which business sector is usually for-profit and is owned by an individual or group of people
Private Sector
Public Sector
Voluntary Sector
Tertiary Sector
Which business sector is funded by taxes?
Private Sector
Public Sector
Voluntary Sector
Primary Sector
Which of these is not an IT Service?
PC
GDPR
Tables
Projector
Which of these job roles is responsible for defining the overall structure of a system or service?
Architect
Developer
Technician
Project Manager
Which of these job roles could be responsible for fixing and improving a system, and implementing new systems?
Architect
Developer
Technician
Project Manager
Which of these job roles has the responsibility to monitor progress and and maintain time management of a project
Designer
Technician
Project Manager
Architect
When identifying the priority of an IT Service, what is the correct terminology?
Red, Amber, Green
High, Medium, Low
1, 2, 3
A, B, C
What week will the assessment be for Unit 14?
W/C 4th May 2021
W/C 13th May 2021
W/C 18th May 2021
W/C 8th June 2021
How many sides of notes are you allowed to take into the assessment?
None
1
2
4
In the IT Services Life Cycle, what kind of tasks would you complete at the Service Strategy stage
Identify the services needed, identify the goals of the service
Design an efficient service, Create the Service Catalogue
Implement the new services, test services
Review User Satisfaction of new service, Optimise quality of service
In the IT Services Life Cycle, what kind of tasks would you complete at the Service Design stage
Identify the services needed, identify the goals of the service
Design an efficient service, Create the Service Catalogue
Implement the new services, test services
Review User Satisfaction of new service, Optimise quality of service
Which of these laws are relevant to planning/implementing IT Services?
GDPR
Copyright
Health & Safety at Work Act
Computer Misuse Act
What does GDPR stand for?
General Data Protection Rule
General Data Protection Regulation
Grand Data Protection Regulation
General Date Protection Regulation
