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Worksheets**IT N2 SURVEY**
Total questions: 10
Worksheet time: 5mins
Where can i find the info for the network IP
Teams
Trackit
SIT085
my colleague
What should be our standard call at the N2 level
Ticket that we have recipe
Ticket without a recipe
If a computer is broken and need to be re image, who will deal with it
Deployment
N2
Both
What windows build is deploy
W10 21H2
W10 22H2
W11 21H2
W11 22H2
When you are Q manager when you have a critical ticket, what do you do?
I can't change the criticity level
Validate the title and chaged it?
Don't need to advise the tech
Analyze the ticket and send it to the technician
the price of Kraft Dinner Original Macaroni & Cheese at walmart
1.27
1.47
1.67
1.57
what is the SAP number for CEC Drummondville
045-2041
045-2341
045-2201
045-2281
Who are responsible to create a documentation?
N1 for all the technical team
Greenguy
Q-Managers (for is team)
Technician who found the resolution
Printer is stop working what could be done first the qualify and prioritize the ticket
Is it on?
Does it ping
Is it Critical for the business
who open the ticket
If i delete a citrix profil , will the user loose is outlook signature?
Yes
No
Depend
