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WorksheetsChange Management
Total questions: 15
Worksheet time: 8mins
Why the current state has such holding power?
Good management
Employee's comfort zone
Effort needed to start the change
Organization complexity
What is the BIGGEST threat to change?
Too many initiatives happening at the same time
Can't see the future state clearly
Employee's resistance to change
Ineffective coaching
Which of the following is the barrier point? A(5) D(4) K(3) A(1) R(2)
Desire
Reinforcement
Ability
Knowledge
What will be the impact if Knowledge has a low score?
Sustained reduction in productivity
More resistance to change
Fail to embrace complexity in the market to change
Employees will revert to old ways of doing thing
What are the 4 quadrants of the impact of change?
Processes, People, Procedure, Organization
Organization, Systems, Job Scope, People
Processes, Organization, Job Scope, Procedure
Procedure, Organization, Job Scope, Tools
What is the mistake of sponsors?
Fail to communicate about change
Fail to involve customer in the change
Fail to embrace complexity in the market to change
Fail to force employee to change
The 3 corners of PCT are?
Leadership, Sponsorship, Change Management
Leadership, Change Management, People Management
Sponsorship, Change Management, Project Management
Sponsorship, People Management, Project Management
What is the MAIN advantage of implementing Change Management?
Increase probability of project finishing on or below budget
Increase probability of meeting project target
Ensure project finish on time
Increase adoption and usage rate
All the above
The 2 phases of Change Management are?
Initiating, Executing, Closing
Preparing, Executing, Closing
Preparing, Managing, Reinforcing
Initiating, Managing, Reinforcing
Which word describe the uncertainty of the Future State?
Anger
Worrisome
Frustration
Acceptance
Who is the key driver of change?
People
Process
Sponsor
Target
The benefit of change management can be seen mainly by:
Adoption and usage of new processes
Sponsor's acknowledgement
Timely completion of project
All the above
Which of the following is not a plan for managing change?
Tactical plan
Training plan
Communication plan
Sponsor roadmap
Coaching plan
Which is outside of the scope of change management?
Create a strategy for change management
Develop metrics to measure adoption and usage
Define what to change
Develop training and resistance management plans
All projects and initiatives require a change management plan?
True
False
