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WorksheetsChapter 7 and 8 Test Review
Total questions: 14
Worksheet time: 8mins
All managers complete similar activities regardless of the size or type of the organization.
true
false
Function of manager's work that involves arranging work and resources needed to achieve goals
organize
staff
implement
plan
Management level responsible for the day-to-day work of a small group of employees.
supervisor
executive
middle manager
Example of middle management
President
Vice President
Chief Operating Officer
Human Resources Manager
First level of management.
Executive
Middle managers
Supervisors
Select the statements that go with a strategic management style.
Use with part-time/temporary/unmotivated employees
Use when working under tight time deadline
Use when employees are skilled and experienced
Use to improve group relations
Effective leaders work to develop ? and ? influence to gain respect and support.
expert, identity
expert, reward
identity, position
position, reward
Ethical behavior must meet all of the following standards EXCEPT it
is lawful.
makes money.
does not harm some while benefiting others.
is consistent with company values and policies.
Which statements best describe white-collar workers?
involves more mental work like handling and processing of information
involves a great deal of manual work
welder, farmer, rancher, construction
accountant, financial advisor, computer program
When work is removed from one company and sent to another company to be completed at a lower cost.
outsourcing
downsizing
layoffs
promotions
Human resources activity involving promotions and terminations.
planning and staffing
performance management
compensation and benefits
employee relations
Payroll expenses could account for 30-50% of company expenses.
true
false
Formal negotiations between unions and management resolves issues through
collective bargaining
strikebreaking
arbitration
litigation
Prohibits discrimination against qualified disabled employees; requires employers to make accommodations
Equal Pay Act of 1963
Civil Rights Act of 1964
Age Discrimination in Employment Act of 1967
American Disabilities Act of 1990 (amended 2008)
