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Intro to Cosmetology - Sanitation, Safety and Life Style

Total questions: 22

Worksheet time: 26mins

Name
Class
Date
1.

In the cosmetology industry or service industry, putting clients first is _____

a)

appropriate

b)

required

c)

not profitable

d)

risky

2.

Katrina is not simply on time for her shifts. She is usually early and is well-prepared for her first client of the day. Katrina's behavior is best described as _____?

a)

being true to her word

b)

putting others first

c)

being punctual

d)

being a life-long learner

3.

Someone who recognizes and resolves difficult situations constructively is a(n) __________.

a)

educator

b)

organizer

c)

employee trainer

d)

problem solver

4.

A salon can be thought of as a team environment that requires that you practice and perfect your _____.

a)

boundaries

b)

financial savvy

c)

individualism

d)

people skills

5.

Francesca is looking forward to a long weekend. Before she leaves work, her manager asks her if she can work on both Friday and Saturday because another cosmetologist has a family emergency. She agrees to do so. Francesca's reaction is best described as _________.

a)

being true to her word

b)

putting others first

c)

being punctual

d)

being a life-long learner

6.
The impression you project as a person engaged in the cosmetology profession that consist of your outward appearance, your behavior, your attitude, the way you interact with others, your communication skills, and how you physically hold yourself is known as _________________________.
a)
code of conduct
b)
work professionalism
c)
professional image
d)
work ethic
7.
The daily maintenance of cleanliness healthfulness though certain daily practice is known as _______________.
a)
public sanitation 
b)
health awareness
c)
public hygiene
d)
personal hygiene
8.
Regardless of your salon's dress code, your clothing should always be clean, fresh, functional, and _______________________.
a)
subdued
b)
stylish
c)
plain
d)
bright
9.
To the large degree, you physical presentation is made up of your posture and walk , and should convey an image of ________________.
a)
confidence
b)
attitude
c)
arrogance
d)
meekness
10.
An applied science concerned with designing and arranging things people use so that the people and things interact most efficiently and safely is known as ___________________. 
a)
economics
b)
ergonomics
c)
physics
d)
basics
11.
Stressful, repetitive motions have a cumulative effect on the muscles and _______________.
a)
skin
b)
joints
c)
eyes
d)
lungs
12.
_________________ is based on inner strength and begins with trusting your ability to reach your goals.
a)
Loyalty
b)
Integrity
c)
Self-esteem
d)
Honesty
13.
Practice doing whatever you do well in order to maintain a ________________.
a)
Positive self-image
b)
good posture
c)
good relationship
d)
healthy diet 
14.
Your sense of purpose can be validated in a personal ______________.
a)
trade magazine
b)
mission statement
c)
legal contract
d)
business plan
15.
__________________ techniques will save you time bu uncovering needed solutions.
a)
Transfers
b)
Problem-solving
c)
Referral
d)
Summarizing
16.
The act of transmitting information, in the form of symbols, gestures, or behaviors, in order to express an idea or concept so that it is satisfactorily understood is known as _________ . 
a)
sign language 
b)
communication
c)
listening 
d)
speaking
17.
What is the very first thing you should do when meeting a new client?
a)
hurry
b)
smile
c)
prepare
d)
saunter
18.
When is it appropriate to argue with clients?
a)
when they are late
b)
when they arrive on the wrong day
c)
when they are dissatisfied
d)
absolutely, unquestionably never
19.
As you interact and communicate with fellow coworkers, remember to treat everyone with _________ .
a)
respect 
b)
indifference
c)
aloofness
d)
criticism
20.
In dealing with conflicts that may occur between your coworkers, it is important to ________ .
a)
get involved 
b)
take sides
c)
remain neutral
d)
offer opinions
21.
How should you act the first time you meet a client?
a)
Polite, friendly, aloof
b)
Polite, friendly, inviting
c)
Friendly, inviting, distant
d)
Casual, friendly, distant
22.
What does OSHA stand for?
a)
Occupational Servant of Health and  Admendant
b)
Occupy Saving Health of Administration
c)
Occupational Safety and Health Administration
d)
Occupational Safety and Healing Administration