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WorksheetsInterpersonal Skills
Total questions: 12
Worksheet time: 6mins
Empathy is
the ability to understand and relate to the feelings of others
the ability to read minds
the ability to multitask
Networking skills include
be open-minded
memorizing your
elevator speech
all of the above
If you have a conflict with someone
at work, resolve it immediately. A tip to do this is
focus on what you can
control
be assertive
all of the above
One of the ways to help you
control your emotions is
separate your feelings
from your actions
write down your
emotions
all of the above
Social skills are
the skills we use to operate machinery
the skills we use to communicate with other people.
the skills we use to manage our money
Social skills are also known as
transferable skills
communication skills
interpersonal skills
A way to cooperate with others in
the workplace is
listen and respect the
ideas of others
resolve conflicts
all of the above
When is it appropriate to socialize
or talk to other people about non-work
related things.
during breaks
during a meeting
at no time
When socializing with your
manager or customer, it is
inappropriate to
share personal issues
share your lunch
share financial information
Which characteristic is good
workplace relationships built on?
communication
trust and open minded
all of the above
Which one is a interpersonal skill
used to develop strong
relationships in the workplace?
Cooperating with
others
Showing respect
all of the above
non of the above
______________________ will help you to get along
with others and help them feel more
comfortable around you.
Controlling your emotions
Giving others money
Telling people your business
